TrilogyGift Reviews | Read Customer Reviews of trilogygift.com

TrilogyGift Reviews | Read Customer Reviews of trilogygift.com

TrilogyGift reviews

216 approved reviews, newest moderated first

Edward F. Skip T.
Posted Jul 10, 2024
Great coast guard shirt love would recommend it too all my family.
They were on time and kept me posted to its arrival.totally happy with my shirt
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Elizabeth
Posted Jul 8, 2024
Musical addition
Our canvas “The River” is exactly what we hoped for! It arrived in a timely manner, was well packaged, and the added personalization is perfect. Thank you!
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HG
Posted Jul 7, 2024
LACK OF COMMUNICATION
LACK OF COMMUNICATION. NO STATUS UPDATES. LONG DELIVERY TIME.
Response from TrilogyGift· Jul 9, 2024
We sincerely apologize for any inconvenience caused by the delay in updating your order information. Our team is diligently working to improve our processes to ensure regular and timely updates on the status of your order. Please rest assured that honesty and transparency are at the core of our product offerings and customer service. Please kindly allow us allow us some time to reach out to you via your provided email. We truly appreciate your valuable feedback, and we are committed to using it to enhance our customer care system for the future. Thank you for your understanding and support. Best regards, TRILOGY's Customer Support Department
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customer
Posted Jul 7, 2024
Product as expected
Product as expected. Decent delivery time.
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Ruben
Posted Jul 5, 2024
More like a mat than a rug
More like a mat than a rug
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Scott F.
Posted Jun 10, 2024
I ordered a high quality made to order…
I ordered a high quality made to order FSU rug measuring 5' X 8' for $169.95 and after waiting 21 days for my order to arrive from China that shipped through Alibaba, I received an unlicensed product that closely resembled the look and feel of a computer mouse pad. I would recommend not ordering rugs from this company. I can't speak to the quality of their metal work products.
Response from TrilogyGift· Jun 17, 2024
Dear Scott Feldman, We sincerely apologize for the product you received not meeting your expectations and for any inconvenience this issue has caused. To better assist you with resolving this matter, kindly reach out to us via email at "[email protected]" or leave your email address for us to proactively get in touch and provide support in resolving this issue. Thank you for bringing this to our attention, and we look forward to resolving the matter promptly. Best regards, Customer Support Department Trilogygift LLC
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charlene
Posted Jun 9, 2024
4 stars because Order was received a…
4 stars because Order was received a month after ordering so I missed a birthday deadline to give the gift. But although customer service wasn’t able to speed things up at least they answered my email.
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New Denver D.
Posted Jun 8, 2024
5 star sign with 4 star features
This sign is awesome when it is plugged in and lit up. I would have given 5 stars except it didn't come with instructions and the remote is a little hard to figure out without them. Nice bright colors but I didn't realize it is a USB plug in so had to find a plug with a USB outlet. Good quality product!
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