Trax NYC Custom JewelryReviews of traxnyc.com

Response from Trax NYC Custom Jewelry· Oct 4, 2026

Nick, a pawnshop offer is not a reliable measure of value: pawnshops typically offer less than the gold itself is worth, and nothing for the stones or the craftsmanship. We stand behind every piece we sell, and we are glad to confirm in writing exactly what your earrings are. Please write to [email protected] with your order number. TraxNYC

Response from Trax NYC Custom Jewelry· Oct 4, 2026

Lori, we are sorry about that call; this is not our standard. If it ever happens, please call 212-872-9692 and ask to speak with our sales manager, Rodrigo, and your question will be answered the same day. TraxNYC

Response from Trax NYC Custom Jewelry· Oct 4, 2026

Thank you for reaching out, and we are sorry for the trouble with your necklace. Your claim ticket and the signed card are exactly what we need to locate the repair record. Please send a photo of both to [email protected], or call 212-872-9692 and ask for our customer service lead, and we will answer you directly. TraxNYC

Response from Trax NYC Custom Jewelry· Oct 4, 2026

Thank you for your message. Prices shown in older videos reflect the gold market on the day they were filmed; the price on traxnyc.com is always the current one. Our team is happy to quote any piece you see in a video at today's price: 212-872-9692. TraxNYC