TrashieReviews of trashie.io

The customer service is excellent once they got caught up with things. I recommend Trashie to everyone

When I forgot to use a coupon code, I notified the company. I received a very quick response, and they gave me the discount! Wonderful to hear!

I appreciate having a way to recycle clothing, bedding, shoes, etc. that are not in good enough condition to donate! I filled 5 or 6 Take Back Bags and earned a $45 gift card. I had accidentally set up two accounts and was confused why my credits weren’t displaying accurately. Rin from customer service was patient, clear, and helpful in combining my accounts and followed up with me all the way through redeeming the gift card to ensure everything was working correctly. Thank you Rin!

When the company first started it was easy to ship bags back. I’ve been using them for a year now and they’ve progressively gotten worse. For starters, it was simple dropping off bags at UPS or FedEx , then they started charging for drop offs at these locations. As if we aren’t already paying for the bags to be sent to our homes. Then they started working with drop off locations that are no longer convenient. It was good while it lasted but I wouldn’t work with this company.

Awesome customer service! When I didn’t receive the Trashie bag I had ordered, I emailed them on a Sunday, Labor Day weekend, to be exact. I received an actual reply within 10 minutes or so! I was blown away tbh. Rin told me that he tried to track down my order, but that it was apparently lost, so he immediately sent out another bag at n/c. The next day, wouldn’t you know, my original bag arrived. I emailed Rin to let him know thinking they would just charge me for the price of a new bag. Rin thanked me for my honesty and that was the end. He was so helpful and gracious. It was so refreshing to have such terrific customer service that I felt the need to share with everyone!! Highly recommend Trashie!!

Anytime I reach out to Trashie about a question or issue, they are very prompt at following up. Great customer service!

SCAM ALERT!!! Wolf in sheep’s clothing! Don’t fall for their facade of trying to save the planet. Read all the negative reviews! They will bait and switch on you, delete your rewards and claim they did not, not honor annual subscription agreements, put out false advertising…list goes on and on. My personal experience began with QR codes that didn’t work. Customer service took forever to respond and help. As others have stated, it’s better to donate to Goodwill. First time I used my Trashie Cash, I was disappointed at the over priced options on merchandise at their For Days marketplace (which no longer exists, btw). Second time I was upset that I could only use my Trashie Cash for 50% of my order at For Days. Third time I was furious because I know I had the exact balance of $103.71 US dollars in the form of Trashie Cash and now my account says I only have $8 😡. Customer service claims it’s the equivalent of what my Trashie Cash was, but that’s a TOTAL LIE!!! I have used their old rewards system twice before and fully understood the value of what I had. On top of that, I know the exact amount down to the penny because I wrote a note to myself as a reminder. On my last purchase, I was only allowed to use $75 US dollars worth of Trashie Cash. I was planning to use twice that amount, but their new policy restricted me from doing so. That means I would still have a the very least $75 since I couldn’t spend that much on my last order. (Btw, I still have the email from that order which is why I know the details without a doubt). I reached out to customer service a second time regarding my missing $ but they refuse to reply anymore. This isn’t me saying I deserve to be reimbursed for money I paid to receive their fancy trash bags. It’s about Trashie being a dishonest scammer, They need to be shut out of business! I know YOU Trashie, will comment on my post, claiming you’re all innocent and saving the planet, but with all the lies and deceit, WHAT ARE YOU REALLY DOING??? Update September 1, 2026 in reply to Trashie: I have screenshot this post along with your reply and am sending it through the customer support email conversation that I had already started and which remains unresolved. I hope you will be honest this time and restore my reward funds.

Hi! I found this resource to be excellent. I had a couple of clarifying questions, and I found the customer service to be so helpful and friendly. Furthermore, I enjoyed getting the money back!