Great
279 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Trade-In My Tech, we pay out cash for all things tech including cell phones, tablets, laptops and smart watches. Selling your old, new or broken items is Fast, Free and Easy. Get a Fast offer quote, Ship it to use for Free, then get paid Easily for your Tech! Find out why thousands of customers have used our services and trusted us to give their old tech new life.
TradeInMyTech (tradeinmytech.com) has 279 customer reviews on Rated Honest, with an average rating of 4.0 out of 5.
279 approved reviews, newest moderated first
Emmanuel Bekoe A.
Posted
I think you guys could have paid more than that. It’s like new!
Response from TradeInMyTech· Dec 19, 2020
Thank you for using Trade-In My Tech! We are glad you had a great experience! We value your business and hope we can serve you again!
Brian H.
Posted
Easy and fast process. I received the amount I was promised.
Response from TradeInMyTech· Dec 19, 2020
Thank you for using Trade-In My Tech! We are glad you had a great experience! We value your business and hope we can serve you again!
customer
Posted
Easy process to work with. I got the quoted amount for my phone. Great service
Response from TradeInMyTech· Dec 19, 2020
Thank you for using Trade-In My Tech! We are glad you had a great experience! We value your business and hope we can serve you again!
Brent
Posted
Easy to work with.
Response from TradeInMyTech· Dec 19, 2020
Thank you for using Trade-In My Tech! We are glad you had a great experience! We value your business and hope we can serve you again!
Gary S.
Posted
I canceled the transaction after you changed the price. Period. I didn't ask for the old price. You then reimposed the original price after I canceled and basically stole my computer. I would never expect an online retailer to act in this manner. Would never use you again.
Response from TradeInMyTech· Dec 19, 2020
We are sorry for your experience. We provide guidelines of condition on our site. This item had damage and was not in the mint condition. We provide images and description as to why the change in pricing. We ended up honoring the original quote due to minimal damage. Thank you for using TradeInMyTech.
PossumPete
Posted
They need to provide status tracking instead of me asking via email. They did answer the emails promptly though. All in all, a pretty good experience. Thanks!
Response from TradeInMyTech· Dec 19, 2020
Thank you for using Trade-In My Tech! We are glad you had a great experience! We value your business and hope we can serve you again!
Gary S.
Posted
I think my unused surface laptop 2 was in mint condition; just didn't use it. They offered $350. I sent it, they said it was scratched up and reduced the price to $300. I told them to cancel the transaction. I've changed my mind. Thus far they've refused and paid me the original money. I canceled and want my device back.
Response from TradeInMyTech· Dec 19, 2020
We are sorry for your experience. We provide guidelines of condition on our site. This item had damage and was not in the mint condition. We provide images and description as to why the change in pricing. We ended up honoring the original quote due to minimal damage. Thank you for using TradeInMyTech.
Chai
Posted
My first time I ever sent them an item. I’m used to Decluttr, as well as BuyBackWorld. But since this gave a higher, instant quote, I decided to take the risk, despite the 50/50 reviews. To cut it this way, I will never go through them again. Why you may ask? The communication was very poor. I had to go to their website so many times to check on my status regarding my sold device. It said processed for more than a week, then it changed to ‘On Hold,’ which I NEVER got an email from them regarding this change. And when I asked what the update was, I got an email back many days later... someone with an ‘attitude,’ giving me an answer like I SHOULD HAVE known. Really..? I’ve dealt with customer service before as a job a long time ago, but I would never do such thing to a customer regarding updates. This is ridiculous. I was very worried and concerned, thinking it must be a scam at that point. When they finally reviewed the item, they sent me pictures, saying there were imperfections when my device was barely used and they were very minor. They took a chunk off of the original quote so I denied it and wanted my device back. They sent me an email back that they paid me since it’s my ‘first time’ with them. At least I got paid, right..? I won’t complain about that, but they REALLY NEED to COMMUNICATE. To THEIR own CUSTOMERS! With this pandemic, I don’t know if you guys are busy. Some shops aren’t busy. You could have at least sent an email regarding a HOLD on MY and OTHERS orders! I was super worried!! Shipped my item on JUNE 24th and got my money on the JULY 15th. Wow. That took a long time.... All the other devices I sold through the websites I mentioned were quick and reliable within good communication. Never again.
Response from TradeInMyTech· Dec 19, 2020
We are sorry for your experience. We try our best to process payment within 3 days of receipt. This was the case here and provided an email with a change in quote. We provide images and description as to why the change in pricing. We offer a free return if that is not acceptable. Thank you for using TradeInMyTech.
