Average
15 reviews
TopsymartHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Customers will recognize our products to be one of the cheapest on the internet and in any brick and mortar store, without compromising its quality. For the necessary convenience of our customers Topsymart thoughtfully provides Guest checkout as well. We provide fast, safe and secured checkout experience. Unlike so called market makers in this business we do not clog our business model with collecting and tracking personal data of our customers and bargain it for financial gain in the market. We believe being simple is the most complex thing and unlike most of our competitors we tried to keep customers user experience as simple as possible. No hoops, no campaign, no tricky way to divert our customers to buy more than they want and selling their personal data. We want our customers to find their products fast and get done with it sooner than any of our competitors.
Topsymart (topsymart.com) has 15 customer reviews on Rated Honest, with an average rating of 3.7 out of 5.
Showing 4 reviews with 1 star · Clear filters
Santiago K.
Posted
Their return policy is all talk. I tried to return a faulty item, but they gave me the run around, saying it was out of warranty despite being only a month old.
Response from Topsymart· May 28, 2025
Please provide us your order number and we will refund you in full
Dannis T.
Posted
This platform sold me a used product as new! The box was opened,and the item had signs of wear. FEEL RIPPED OFF. Indefinitely won't trust this marketplace again.
Yuri J.
Posted
Disappointing experience with Topsymart! Ordered a product that took ages to arrive, and when it finally did, it was damaged. Customer service was unhelpful and unresponsive. 1/10 would not recommend 👇
Response from Topsymart· May 22, 2025
As per our record you are not our customer. Just to confirm, please send us your Order Number and we will refund in full
Andrea G.
Posted
Return Policy I needed to return an item. Unfortunately, I was unable to complete the process after trying twice. I reached out again and the 15 day return had lapsed and was enforced. I think 15 days is not nearly long enough. The item was a gift and many circumstances beyond my and the recipient's control prevented the return within 15 days. The customer service representative offered no other options, just instructed me to read the policy again. Definitely will not be ordering from this company again.
Response from Topsymart· Feb 15, 2022
Topsymart typically offers exchange or return after 15 days if there is defect in the item. We will be reviewing the return policy time frame nevertheless!
