Average
269 reviews
Toker Supply ™Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Toker Supply online head shop offers discreet FREE shipping on all orders! Shop the lowest prices on bongs, dab rigs, glass pipes, vaporizers, dab nails and more!
Toker Supply ™ (tokersupply.com) has 269 customer reviews on Rated Honest, with an average rating of 3.4 out of 5.
269 approved reviews, newest moderated first
Kelvin M.
Posted
I ordered a gas mask and it came in cracked. I contacted customer service and sent it back but it has been 5 weeks and still no update on my replacement.
Response from Toker Supply ™· Jan 9, 2023
Hello! Be sure you are emailing [email protected] all emails are replied to within 24 hours! If its been longer than that please follow up!
Jacob S.
Posted
Everything shipped very quickly and was in perfect condition when my package arrived, it works great and is exactly what I was looking for
Jeff B.
Posted
Received broken pieces and customer service told me to put on a claim through a third party website and it was denied because they didn’t send over the link for almost a month. No additional help since then as apparently customer services looses emails.
Response from Toker Supply ™· Jan 9, 2023
Hello! Be sure you are emailing [email protected] all emails are replied to within 24 hours! If its been longer than that please follow up!
john
Posted
Great! Best deals around!
Mike A.
Posted
I have ordered from this company twice now and both are ones my orders were messed up. This most recent time I ordered a bowl piece and what they sent me was completely different from what I ordered. It was a much cheaper version. When I asked them about it this is what they said: Im sorry about the confusion for the bowls, please note the bowl replacement is sold randomly chosen colors, designs and patterns. Then they said if I wanted to return it I would have to pay to ship it back to them and then they would take a 20% restocking fee. I told them if they weren’t willing to help me out it would be the last time I ordered from them. I didn’t even get a response to that. So needless to say I’m done with them. I returned the items and went to my local shop and they were great.
zoomie6
Posted
I love Twisted Sisters water pipes. The colors are vivid and the heft is perfect. Arthur
Toker C.
Posted
Received the wrong bong twice. Waiting to hear back from customer service on the second one. Other than the wrong item being received than what I purchased the shipping was quick. I just have not had very good luck with bongs lately and can’t seem to get what I order.
Response from Toker Supply ™· Dec 17, 2023
Hello, I apologize for the inconvenience and frustration you've experienced with receiving the wrong bong twice. That's certainly not the level of service we aim to provide, and I'm sorry for any inconvenience this has caused. To ensure your concerns are addressed promptly, please reach out to our support team at [email protected]. Provide them with your order details, including the issue with receiving the incorrect item, and they will assist you with finding a resolution, whether it's a replacement, refund, or another suitable solution. We appreciate your patience and understanding, and we're committed to making things right for you. Thank you for bringing this to our attention, and we apologize for any inconvenience. Best regards, Toker Supply Customer Service
Angela
Posted
The item I received was not as pictured, customer service said “random colors are chosen” ok, fantastic. Then after further inspection the base was completely cracked and customer service never got back to me. Peep their reply a year later, I got in contact trying to work something and all I got was the same attitude as I experienced before! Too many head shops, I’ll go elsewhere
Response from Toker Supply ™· Jan 9, 2023
Hello! Be sure you are emailing [email protected] all emails are replied to within 24 hours! If its been longer than that please follow up!
