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Posted
Very poor shipping experience and communication
I placed my order on 7/27/21013 and I have yet to recieve my order. Today's date is 8/20. I have call the company 3 times with concerns about my order. They assured me that it was on the way the first time. When I called the 2nd time, I was told that my order was "damaged" in transit. Which I would not have known unless I called myself. A week later I called for a 3rd time and they claim it should arrive today..........they finally gave me a tracking number and it says the order is currently in California; I live in GA. Needless to say I will not purchase another order from this company. No sense of urgency. I needed the tables WEEKS ago.
Response from Tiger Supplies· Aug 22, 2013
Thank you for your feedback! We apologize for delay in receiving your order. The order was shipped out on 7/31 via R&L Carriers for delivery 3 business days later. The shipping company damaged the item and we apologize for this. A replacement order was shipped out via Central Transport (tracking: 777-2865430) and it was delivered today.