Excellent
546 reviews
Thrive ThemesHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Blazing fast WordPress themes, gorgeous landing page templates and conversion-focused plugins, all designed to help get you more traffic, subscribers and customers.
Thrive Themes (thrivethemes.com) has 546 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
546 approved reviews, newest moderated first
Antonia
Posted
I haven’t found a company that matches Thrive Themes for personalised support. Building and maintaining a website is an ongoing process, and sometimes you need real help. Their team consistently goes above and beyond, and I can’t recommend them highly enough.
Simon
Posted
Blackmail. Plain and simple. New owners will kill this once great business under Shane. Was and only ever was capped at $249 (event that price point is debateable) After years of loyalty, new owners came in WP. Instantly tried to increase (double) my annual subscription. When challenged made out that they could agree the original $249 but made a heavy point of claiming that if not renewwed on tim it would increase to $599 a year (never EVER was this much) Following year, I tried to renew well ahead of my renewal, and had no choice but to accept their new $599 price point. ABSOLUTE JOKERS. tHERE ARE MUCH BETTER AND MORE ABLE WYSIWYGs available. ELEMENTOR is the best we have found. NEVER will we do business with any products from WP again. Do youself a favour, savfe afortune and prevent yourself being blackmailed by going with Elelmentor. I wouldn't have know it till I left, but there are MUCH MUCH MUCH better builders out there. Ones that include AI Wireframes and at a fraction of their exploitative price point. Shane Malack - please please start up in competition with these jokers. Absolutely the worst experience. RIP THRIVE THEMES. #BRINGBACKSHANE Awesome Motive (Thrive themes) is owned and founded by Syed Balkhi, who serves as the CEO. Founded in 2011. The guys a greedy idiot. If you work there leave. If he's a bell to his customers I bet he's even nicer to work for. See you next tuesday. ----------------------- Further to their pathetic response below: 1. You tried to double my subscription 2 years ago 2. I left you because since Shane left your company has seen its subscribers as cash cows. 3. You have done away with plugins that worked, to monetise and sell other products your group owns. They weren't needed, stop breaking something that worked well. Sadly its going downhill fast. 4. As stated, you tried to blackmail me two years ago, claiming that as long as I renew before the renewal deadline, the $299 would remain. It didn't. For the second consecutive year you tried to blackmail me over a 'fear of loss.' 5. I don't deal with corrupt management teams. 6. I will never use you or any product your company has developed, from what I hear you act the same with other digital assets. #ELEMENTOR IS CHEAPERR, BETTER AND FRIENDLIER. I wouldn't have know till you pushed me away.... YOUR LOSS
Response from Thrive Themes· May 6, 2026
Thank you for sharing your feedback—we’re sorry your renewal experience with Thrive Themes left you feeling this way. Pricing and renewal terms can change over time, and we aim to make what applies to your subscription clear in checkout and renewal communications. If what you saw at renewal didn’t match what you expected, we’d like to review your account details with you directly. Please reach out through our contact page at https://thrivethemes.com/contact/ and choose the option that best matches your question. If you’re a customer, use the path for technical / customer support so we can locate your subscription, and include the email address on your Thrive account plus any order or subscription references you have. We’ll look up your renewal history and explain what applied in your case. We’re committed to supporting Thrive customers fairly and transparently. We appreciate you taking the time to write in. — Customer Support — Thrive Themes (thrivethemes.com)
David S.
Posted
They resolved my issue quickly and followed up to make sure I was satisfied.
Alessandro G.
Posted
Thrive Themes is a powerful and easy to use builder, but what makes it incredible is their support team. Any troubleshooting, they are on top of and won't close tickets until things are resolved. We love it!
Silvan von A.
Posted
I’ve been using Thrive Suite for years and I’m very happy with it. I recently crashed my website using a third-party plugin. The Thrive Suite support team helped me with everything, and all the issues were resolved without a hitch. I’m very grateful for their support.
James
Posted
I have been using Thrive Themes for many years now and am always impressed by the product growth and their product suite. Their support team strives to make sure issues are resolved in a timely manner. Thank you to the team over all that you do for us :-)
Michaela
Posted
I had a great experience with the support team. They took the time to really look into the issue thoroughly and provided a clear, easy-to-understand explanation. The solution worked perfectly — everything is now functioning as expected and the course is visible to our participants again. I especially appreciated the combination of professionalism and genuine care in handling the request. Thank you for the excellent support!
Steve
Posted
Basically, I get lost in the details and although the fix is relatively easy, I just can't see it. So, I contact Thrive Themes support, and they patiently lead me to the solution. I appreciate this very very much.
