Thrifty Car RentalReviews of thriftyuae.com

Vehicle Rental
West Main Street 1900, Independence, Kansas

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1.4

Bad

146 reviews

Thrifty Car Rental1.4Bad

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Thrifty Car Rental

Thrifty is a economic Car Rental in Dubai, Abudhabi, Sharjah in the UAE.Get a discount on your rent a car in Dubai with Thrifty.Book your rental car online.

Thrifty Car Rental (thriftyuae.com) has 146 customer reviews on Rated Honest, with an average rating of 1.4 out of 5.

Also known as: thriftyuae.com
Website: thriftyuae.com
Category: Vehicle Rental
Location: Independence, Kansas
Listed on Rated Honest: 2026

Thrifty Car Rental reviews

146 approved reviews, newest moderated first

Sachin K.
Posted May 19, 2026
Really great experience
Really great experience! The whole process was super fast and easy. Sisil was very friendly, helpful, and always quick to respond. The car was clean and delivered on time.Highly recommended for long term lease. From Sachin, Dubai - UAE
Response from Thrifty Car Rental· May 21, 2026
Dear Customer, Thank you so much for your wonderful 5-star review! We’re thrilled to know you had a great experience with us and truly appreciate you taking the time to share it. Feedback like yours inspires our team to keep raising the bar and delivering the service our customers deserve. We look forward to welcoming you back to Thrifty again soon! Warm regards, Team Thrifty
Andrea R.
Posted May 15, 2026
On 11/05/2026
On 11/05/2026, I booked and fully paid for a one-day car rental with a total amount of AED 196.64, including delivery, collection, admin fee, and VAT. At the time of booking, the reservation appeared fully confirmed and paid with no outstanding requirements or additional conditions disclosed. The vehicle delivery was scheduled for 15/05/2026 at 11:00 AM. However, before 10:00 AM on the same day, I received a call informing me that the driver was already on the way, effectively changing the agreed delivery timing without prior consent. At that moment, and only minutes before delivery, I was informed via text message that I was required to provide a AED 2,000 security deposit through debit card authorization, to remain blocked for up to 30 days. Due to the company’s conduct, I will proceed with legal claim and reviews like this, so we all know where to not get any service, so run away from this company.
Response from Thrifty Car Rental· May 21, 2026
Dear Customer, We sincerely apologize for your recent experience with us. Your feedback is incredibly valuable, and we are committed to making things right. Please feel free to contact us directly at [email protected] or call us at 800 4770. Our dedicated team is here to assist you and address any concerns you may have. Thank you for bringing this to our attention. We look forward to resolving the issue and providing a better experience moving forward. Best Regards, Team Thrifty
Stephane G.
Posted May 3, 2026
They deserve ZERO stars
They deserve ZERO stars. Terrible customer service. They take double monthly payments and don’t return emails. It took three weeks to address their mistakes. HIGHLY UNPROFESSIONAL in every way. Avoid doing business with them.
Response from Thrifty Car Rental· May 21, 2026
Dear Customer, We sincerely apologize for your recent experience with us. Your feedback is incredibly valuable, and we are committed to making things right. Please feel free to contact us directly at [email protected] or call us at 800 4770. Our dedicated team is here to assist you and address any concerns you may have. Thank you for bringing this to our attention. We look forward to resolving the issue and providing a better experience moving forward. Best Regards, Team Thrifty
Harriet
Posted Apr 29, 2026
Worst car rental I’ve ever come across
Worst car rental I’ve ever come across. Lots of hidden costs absolute scam.
Response from Thrifty Car Rental· May 21, 2026
Dear Customer, We sincerely apologize for your recent experience with us. Your feedback is incredibly valuable, and we are committed to making things right. Please feel free to contact us directly at [email protected] or call us at 800 4770. Our dedicated team is here to assist you and address any concerns you may have. Thank you for bringing this to our attention. We look forward to resolving the issue and providing a better experience moving forward. Best Regards, Team Thrifty
Fardoole C.
Posted Apr 24, 2026
After 4 months of renting cars from…
After 4 months of renting cars from thrifty for nearly 4 months. Unfortunately, once you need them they won't help you quickly. I felt like as long as you are paying without needing them you are good. Not recommending them
Response from Thrifty Car Rental· May 21, 2026
Dear Customer, We sincerely apologize for your recent experience with us. Your feedback is incredibly valuable, and we are committed to making things right. Please feel free to contact us directly at [email protected] or call us at 800 4770. Our dedicated team is here to assist you and address any concerns you may have. Thank you for bringing this to our attention. We look forward to resolving the issue and providing a better experience moving forward. Best Regards, Team Thrifty
Rainer O.
Posted Apr 19, 2026
Hidden cost will appear few weeks after the return
Poor car delivery experience and hidden cost once you have returned the car. If you demand proof, they just start to ignore you. We were charged 2 weeks later with 300 dirhams for "bad smell of smoke", although non who were in care were smokers.
Response from Thrifty Car Rental· May 21, 2026
Dear Customer, We sincerely apologize for your recent experience with us. Your feedback is incredibly valuable, and we are committed to making things right. Please feel free to contact us directly at [email protected] or call us at 800 4770. Our dedicated team is here to assist you and address any concerns you may have. Thank you for bringing this to our attention. We look forward to resolving the issue and providing a better experience moving forward. Best Regards, Team Thrifty
Anne S.
Posted Mar 24, 2026
Hidden deposit
Hidden deposit, poor transparency. App doesn’t clearly state the deposit amount — we were surprised with AED 2,000. Refund takes 30–40 days even for a short rental. If this was disclosed upfront, we would have booked elsewhere.
Response from Thrifty Car Rental· May 21, 2026
Dear Customer, We sincerely apologize for your recent experience with us. Your feedback is incredibly valuable, and we are committed to making things right. Please feel free to contact us directly at [email protected] or call us at 800 4770. Our dedicated team is here to assist you and address any concerns you may have. Thank you for bringing this to our attention. We look forward to resolving the issue and providing a better experience moving forward. Best Regards, Team Thrifty
Behjoy Mason C.
Posted Mar 11, 2026
Do not use !!!!!
Do NOT use this company. I rented a car from them in Dubai for a month. Had an accident and due to nerve damage I was unable to use my right foot and was unable to drive. I sent them the proof from hospital and they collected the car over a month ago, I have since then been chasing back my deposit. Every time I speak with them they drag it on. Give vague answers. No transparency. On WhatsApp they take forever to reply. I have spoken to numerous departments even went in there in person. It’s just lies and lies. They are so bad. Just look at reviews before using a rental company. Really really really bad.
Response from Thrifty Car Rental· May 21, 2026
Dear Customer, We sincerely apologize for your recent experience with us. Your feedback is incredibly valuable, and we are committed to making things right. Please feel free to contact us directly at [email protected] or call us at 800 4770. Our dedicated team is here to assist you and address any concerns you may have. Thank you for bringing this to our attention. We look forward to resolving the issue and providing a better experience moving forward. Best Regards, Team Thrifty

Thrifty Car RentalReviews of thriftyuae.com

Rating breakdown

What customers rate

About Thrifty Car Rental

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Thrifty Car RentalReviews of thriftyuae.com

Rating breakdown

What customers rate

Thrifty Car Rental reviews

Really great experience

On 11/05/2026

They deserve ZERO stars

Worst car rental I’ve ever come across

After 4 months of renting cars from…

Hidden cost will appear few weeks after the return

Hidden deposit

Do not use !!!!!

About Thrifty Car Rental

More in Vehicle Rental

Car Rental Kansas City

Nationwide Bus Charter

Sundoo24

Outlet Rental Cars

Thrifty Car Rental reviews

Really great experience

On 11/05/2026

They deserve ZERO stars

Worst car rental I’ve ever come across

After 4 months of renting cars from…

Hidden cost will appear few weeks after the return

Hidden deposit

Do not use !!!!!