Christine P.
Posted
Great service
Company, in particular, Nicola is very quick to reply to emails and carry out my requests

Excellent
671 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Local milk delivery service. Fresh milk, eggs, juice and dairy delivered daily to your home. Order online and pay by direct debit. We also work with Local bakers, Butchers and other suppliers to provide high quality produce.
Thomson Dairies (thomsondairies.com) has 671 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
671 approved reviews, newest moderated first
Christine P.
Posted
Company, in particular, Nicola is very quick to reply to emails and carry out my requests
Richard T.
Posted
My questions were answered by Nicola even though more clarification from myself was needed. A speedy reply on both occasions too, which helped as was a little confused.
Fiona C.
Posted
Just cannot get rid of them. I am taking holidays of up to six months at a time and if I miss the date for renewal. Bang! There they are again. To cap it all it’s now going to the wrong blooming house. I have emailed, face book messaged etc but am told you must phone. Phone and you get hard sell and extended holiday which means you forget about them and bang they’re back again. I note DMs on Twitter are disabled so you cannot get to them that way. I wish to God I’d never started them. I do think the delivery now going to the wrong bloody house just takes the biscuit absolutely. How this has never hit mainstream media is beyond me. Every fibre of my being is screaming just go away. See from my online form that I’ve not actually requested a delivery for over 2 years. And link that with messages and emails and bloody take the hint. 2 years of this Chinese Warfare. It is quite frankly shady to stick to a we need a phone call in this day and age when so much of the world accepts digital forms of communication. Utterly archaic and deliberately so.
Response from Thomson Dairies· Jul 16, 2024
Hi there, all you have to do is call. a dm on twitter is not a form of cancellation. we are here to help. thanks
JAC
Posted
Great service all round from this company. Nicola always helps efficiently and responds quickly to amy requests/queries.
Felicity G.
Posted
Great customer service, always ready to help and quick in responding. A great company that supports the farms!
Jane A.
Posted
Excellent customer service, staff always pleasant and helpful
Alistair
Posted
Nicola always cheery and helpful
Laura R.
Posted
Got a reply wihin a few hours. Nicola- customer service was quick & efficent.