Poor
624 reviews
The Violet VixenHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Violet Vixen was created to provide a place for unique personalities and communities to find clothing and accessories that celebrate their beautiful lifestyle. We strive to provide a curated selection of alternative fashion that echoes sexy aesthetics, beauty, functionality and a free-spirit!Whether you are a seasoned cosplayer searching for an authentic steel-boned corset, or you have just begun exploring alternative fashion and want some cute clothing and accessories, we can help you on your journey!PLEASE LET US KNOW ABOUT EVENTS AHEAD OF TIME AND WE CAN RUSH SHIP FROM OUR MANUFACTURER IF NEEDED!
The Violet Vixen (thevioletvixen.com) has 624 customer reviews on Rated Honest, with an average rating of 2.8 out of 5.
624 approved reviews, newest moderated first
Jenni H.
Posted
VioletVixen's Customer Service is A+. They answered every question and inquiry i had on my orders in a timely and polite fashion. Will absolutely order from them again because they really care about what they do.
Donnice C.
Posted
Im still waiting on shoes I order in February
Tabi
Posted
Took MONTHS to get my products!! Literally months. I purchased 3 items and each item was shipped separately. I purchased the products mid-January and I finally got my last product a few weeks ago (Beginning of May). They tried to blame the Texas freeze saying it delayed everything by two weeks. If the products were only a few weeks late...okay....but months?!?! No thank you. Terrible company, horrible customer service, bad professionalism through emails, not worth the headache. Will NEVER order from them again.
Amanda S.
Posted
This is a beautiful corset!! It is well made and they have a wonderful customer service.
DOUGLAS L.
Posted
took way too long to get the item
LHaley
Posted
I ordered back in late December and finally got it start of May. I get Texas had unprecedented weather this winter. And delays due to Covid but it's going to be mid-late May before I get my order. When I placed my order it said 28-30 business days. Not 4+ months. Every time I ask about an update another 3 weeks. Tried to call and their mailbox is full. I do not recommend this company at all.
EmPit
Posted
Finally received my order after 5 months. I emailed customer service after about a month and a half and they informed me they had just reopened production( which they should have said on their website that it was closed) so I waited another 2 months(I got a corset and 4-6 weeks was the time for production) emailed again and didn’t get a real answer for two more weeks after I emailed again. I could forgive this as covid struggles, but the product itself is not the color I ordered and there is no curvature to the pattern pieces so it just makes me look like a meat tube. I gave 1 star because it does seem well built, however I won’t be wearing it. I wasn’t sent a packing slip so now I have to see how I can go about returning it.
Kevin
Posted
I got an email APRIL 28th that an order had been shipped that I ordered DECEMBER 14th! I'd completely forgotten I'd ordered anything! There was no follow up about it being delayed or anything. I asked for a refund or something, but they couldn't because it had been shipped and also don't give refunds after 24 hours of ordering. They didn't even give an apology. Order at your own risk.
