Excellent
3,113 reviews
TherapyNotes, LLCHonesty, pricing, process and quality scores appear once 5 customers have rated them.
TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on Rated Honest, with an average rating of 4.9 out of 5.
3,113 approved reviews, newest moderated first
Ron F.
Posted
I can't say enough positive about the TN support team. The wait time is low, the friendliness and helpfulness is exceptional and they know their stuff. I am a happy psychologist.
Response from TherapyNotes, LLC· Dec 29, 2020
Ron - We really appreciate your review! Thank you!!
Kaitlin N.
Posted
Quick and helpful customer service. Very thorough responses which make the navigation of a new platform SO much easier.
Response from TherapyNotes, LLC· Dec 23, 2020
Kaitlin - Thank you for your review! We are happy to hear that you feel supported by our Success Team!
Miriam G.
Posted
TherapyNotes is fantastic. With the help of TherapyNotes and their excellent customer service team, I have been able to streamline my practice and invest more in direct care. The soft ware is user friendly and supports both the administrative and clinical aspects of my work. Matt H patiently walked me through a process today which will save me much time both now and in the future. His patience and expertise are much appreciated. While the customer service representatives are all very helpful, Sue C and Ariel W are fantastic too.
Response from TherapyNotes, LLC· Dec 23, 2020
Miriam - Thank you for your review! We are so happy to hear that TherapyNotes has helped to streamline the management of your practice!
Tammie S.
Posted
Rick was so helpful and patient. He has helped me before and never makes me feel anxious or stupid about not knowing how to use this program. He is a asset to the company
Response from TherapyNotes, LLC· Dec 23, 2020
Tammie - We really appreciate your candid review! Thank you!
Lois B.
Posted
I love Therapy Notes and have found it most helpful over the last several years that I have been in private practice. Now that I am retired and closing up shop, I will continue to highly recommend Therapy Notes. I have only had good experiences with this program and it did much more then I utilized in my small practice. Thank you for being there for me and so easy to use, Therapy Notes.
Response from TherapyNotes, LLC· Dec 23, 2020
Lois - Thank you so much for your kind review! We are so happy to hear that you have enjoyed your experience with TherapyNotes!
Andrew R.
Posted
TherapyNotes has kept us rolling through the COVID era. Medicaid behavioral health has complex compliance requirements and TherapyNotes keeps us sleeping soundly at night knowing our notes and billing are proper. Top features (versus SimplePractice) Clients can sign documents. TherapyNotes has EXCELLENT customer support. They answer the phone. Proper modifier code support for complex billing.
Response from TherapyNotes, LLC· Dec 23, 2020
Andrew - We really appreciate your review! We are so happy to hear that you love our note templates and our e-signature feature! Thank you!
Darel P.
Posted
I have already applied here several times. And everything is always in order.
Maria R.
Posted
I been with Therapy Notes since I started my private practice and I love it. They are super professional, knowledgeable and they take their time to guide you through things we don’t understand or need help with. LOVE THEM their are great in the service they provide.
Response from TherapyNotes, LLC· Dec 23, 2020
Maria - We really appreciate your honest review! We are proud to support you!
