TherapyNotes, LLCReviews of therapynotes.com

I've only joined this service in the past month, but what I've seen thus far, has been exactly what I need to start my online private practice. I encourage anyone who is beginning a practice, to sign up for the free trial and carefully look at all the features this service provides. Live support is available and they are willing to help with even the most trivial questions. I'm impressed!

Every time I call, my questions are answered in full by staff who are pleasant, friendly, knowledgeable, and professional. Customer Service & Support are second to none!

The staff is very friendly, polite and knowledgeable.

Had an issue with some codes we needed to change on our end. Received immediate help and all is well..

Very informative, amazing support from Shiann.

I can't say enough about TherapyNotes. I have tried another all-inclusive platform for managing notes, billing, and insurance; however, I stand by the service TherapyNotes offers. Any time I have called support, I speak with someone quickly, who knows how to resolve my issue. Not only this, they walk you through to ensure it IS resolved. Then a follow up email is sent reiterating everything. I wish every company offered such spot-on service.

The customer service was 5+stars. There was no wait time and when I was greeted the man was so polite and accommodating as well as, well informed on how to maneuver through therapy notes. I asked several questions he was thorough, kind and patient. Such a good experience and very helpful in this effort to create my business and help it run smooth through using online billing through therapynotes!

I recently had an issue where a payer rejected a claim. Allison was able to identify the problem quickly and I was able to resubmit the claim for payment.