Excellent
3,113 reviews
TherapyNotes, LLCHonesty, pricing, process and quality scores appear once 5 customers have rated them.
TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on Rated Honest, with an average rating of 4.9 out of 5.
3,113 approved reviews, newest moderated first
Kari
Posted
I have reached out for support several times over the past 5 years for clarity on various things. TN staff has always been prompt to respond and went above and beyond in helping me understand whatever question I had.
Response from TherapyNotes, LLC· Jul 21, 2021
Kari - Thank you so much for your review! We are so happy to hear that you are still loving TherapyNotes and that our Success Team was able to assist!
Dr. Pierre A. M.
Posted
I was pleased to receive Therapy’s Notes customer service help. Without her help, I would continue to be blinded. Thank you for opening my eyes. You are extraordinary!
Response from TherapyNotes, LLC· Jul 15, 2021
Pierre - Thank you so much for your review! We are happy to hear that our Success Team was able to assist you!
Mary E.
Posted
I am very happy with TherapyNotes. They are great to work with. They have great hours, and their response time is outstanding.
Response from TherapyNotes, LLC· Jul 15, 2021
Mary - Thank you for your review! We are happy to hear that you are enjoying TherapyNotes!
Paul S., L.
Posted
Great customer service!
Response from TherapyNotes, LLC· Jul 15, 2021
Paul - Thank you for your review!
Jessica M.
Posted
TherapyNotes customer service is always very helpful!
Response from TherapyNotes, LLC· Jul 15, 2021
Jessica - We really appreciate the kind words!
Audrey K.
Posted
These folks are top notch. Very pleasant, patient and thorough! Love this group!!!
Response from TherapyNotes, LLC· Jul 15, 2021
Audrey - Thank you so much for your review!
Pat S.
Posted
i have had to call Therapy Notes several times for customer support, and they are the best. The experience is always great!
Response from TherapyNotes, LLC· Jul 15, 2021
Pat - Thank you so much for your review! We are happy to hear that you feel supported!
T.Gray
Posted
I recently completed a month using TherapyNotes. The auto-generated “To Do” list helps to keep me on track with daily planning. I am immensely impressed by the live online assistance I received. The counselors, especially Maria, were professional and patient. Maria answered all questions, provided step-by-step assistance and a written summary when our call ended. The support that TherapyNotes provides promotes confidence.
Response from TherapyNotes, LLC· Jul 15, 2021
Thank you for your review! We are happy to hear that you like our To-Do List feature and that you feel supported by our Success Team!
