Beth T.
Posted
I contacted support for help with modifiers
I contacted support for help with modifiers. Jules was knowledgeable and lovely.

Excellent
3,113 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on Rated Honest, with an average rating of 4.9 out of 5.
3,113 approved reviews, newest moderated first
Beth T.
Posted
I contacted support for help with modifiers. Jules was knowledgeable and lovely.
Katelyn T.
Posted
I love this system! I started using Therapy Notes when I was a sole provider in private practice. It allowed me to take care of billing, scheduling, and keep organized notes without much effort. It has since provided an easy structure for me to expand my business to a group practice of over 30 clinicians. They are always updating and appreciate feedback with their system! The support for any technical issues is swift and effective. Can't say enough good about Therapy Notes!
Victoria S.
Posted
I needed help with ERAs, something I had not seen before regarding insurance allotment. Frank was completely knowledgable and knew how to address the problem, but more - very efficiently and effectively teach me how to process these when I see them again. I felt heard, and respected when the process wasn't making sense - he was simply kind and clear, walking me through without talking down, or over my head. This has been my experience with TherapyNotes for every call I've made to them - it (EHR practice support) doesn't get better than this. Stay excellent TherapyNotes!
Dwayne W.
Posted
I have only been with TN's for a short while, but every interaction with their team ahs been wonderful. They are delightful to speak with and professional in their approach. Their platform has been easy to transition to from another EMR service. Everything so far has been great. Thanks TN's.
Response from TherapyNotes, LLC· Mar 1, 2022
Dwayne - Thank you so much for your review! We are so happy to hear that you are finding TherapyNotes to be easy to use!
Misty H.
Posted
TherapyNotes staff has been easy to work with and provides amazing support to help me through any question or concerns. AMAZiNG!!
Response from TherapyNotes, LLC· Mar 1, 2022
Misty - Thank you for your review!!
H G.
Posted
Working with TherapyNotes customer service is always a very good experience. I find them to be prompt in answering service calls, always courteous, they have explained problematic issues to me in ways I understand, and they are always patient and kind. I have never had a bad experience. Their followup emails are extremely helpful. Thank you TherapyNotes customer service!
Response from TherapyNotes, LLC· Mar 1, 2022
We really appreciate your detailed review! Thank you!
Terry J.
Posted
The response was prompt, professional, and informed, with a patient demeanor. I couldn't have asked for a better situation.
Response from TherapyNotes, LLC· Mar 1, 2022
Terry - Thank you so much for your review!
Ruth M.
Posted
In this stressful world, it is so refreshing to have a stress-free product. I've been on the planet long enough to know excellence when I see it. TherapyNotes, LLC far surpasses my needs, wants, and expectations for a much needed product for counselors.
Response from TherapyNotes, LLC· Mar 1, 2022
Ruth - We really appreciate your review, and we are so happy to hear that you are loving TherapyNotes!