Excellent
3,113 reviews
TherapyNotes, LLCHonesty, pricing, process and quality scores appear once 5 customers have rated them.
TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on Rated Honest, with an average rating of 4.9 out of 5.
3,113 approved reviews, newest moderated first
Bonnie M.
Posted
From the first download of the demo till use, everyone at TherapyNote has been great, not only do they explain things but they send an e-mail with the same instructions - that lets me concentrate on what I'm doing instead of trying to do and take notes. I can not say enough good about the team as well as the program itself.
Kim A.
Posted
I begin seeing clients next week on 4/1 at my new sole practice and Olivia was encouraging and supportive. She was kind, helpful, and very knowledgeable. You never know anymore if customer service people are going to be nice and/or courteous and she was absolutely lovely. Thank you.
DouG L.
Posted
Set up an appointment to have some questions answered. Rick at therapynotes refused to answer my questions and was dismissive. Worst customer service I have ever experienced.
Michele D.
Posted
I've used TherapyNotes for over 2 years and they just keep getting better! Constantly updating the software based on clinicians' feedback, adding assessments,adding new features, etc. Their customer service is incredible. Someone is available 24/7! And those answering the calls know their stuff. They then follow up with an email giving step by step instructions on what they help you with. And...they are one of the most,if not the most,affordable EHR on the market. I look forward to many more years as a customer. Thanks TN!
Seth B.
Posted
I love TherapyNotes! The support is top-notch, they innovate constantly, billing is a breeze... I could go on and on. After vetting several EHRs, I have zero regrets about choosing TherapyNotes.
Kathleen V.
Posted
Freindly and helpful; answered my question quickly
Nicholas E.
Posted
They have been tremendously helpful during the ChangeHealthcare Cyberattack. Despite three weeks of uncertainty and non payment, I was able to use their Blog and their instructions to Office Ally to help get payments flowing again. As a private practitioner operating solely, this saved my practice and bills!
Tanya F.
Posted
TherapyNotes customer service is far superior to any other EHR platform I have used. Highly recommend!
