TherapyNotes, LLCReviews of therapynotes.com

Excellent, friendly and rapid customer support.

Prompt and helpful customer service

2 weeks into system it went down on their end and continued to charge full price of $3000 per month even though the system did not work!! would not negotiate on monthly fee. We had to continue to pay for a system that did not work.

Therapy Notes has consistent, thorough and dependable customer service. It is hands-down the BEST! Each interaction has been met with kindness and professionalism - complete directions and a step by step follow up email reviewing the call. This is what makes this EMR stand out among the rest! Happy customer 💯

A year ago I moved from a group practice where we used Therapy Notes to a solo private practice. I tried another system for a week, and came right back to Therapy Notes. I even got credentialed to take credit cards within 2 hours on a Sunday! (The other EHR system I tried out gave me an appointment 10 days out to do that!) For whatever reasons the group practice didn't use all of the features TherapyNotes offers, but now I'm using all of them-forms, scheduling, telehealth, notes, and billing. I've been using TherapyNotes in my solo practice for all year, and I'm happier than ever. A family I worked with a few years ago has come back to work with me, and they were so pleased at how easy it's all been to come back, using the forms, scheduling, telehealth and retrieving their superbills in the portal. More therapists should try out TherapyNotes and ditch S*****P*******! They have no idea what they're missing out on! Thank you! -- Marté J. Matthews,

When I was having issues with the billing services, the person assisting me, Emily, was so patient in listening to my concerns and helping me get it sorted out. This kind of services makes me want to stay with therapy notes.

I have been using Therapy Notes for over two years now and from the start, I have always said, the world would be a better place if everything ran like Therapy Notes. Customer service and support 5 Stars Kindness and patience of support staff 5 Stars. I could go on and on...

Therapy Notes very rarely has technical issues. They are always adding updates and new features which is a plus. Customer service is wonderful and very helpful each time I've had to call. I'm very satisfied with them.