Excellent
343 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Being a leader and an expert in the swimming pool industry for over thirty years in the wholesale and retail trade, our company’s online objective was to offer specialty web stores in products that we do the best. What do we do best? We offer great selections, quality brands, competitive low prices, uncompromising customer service, and in-stock same day shipping! What could be better? With years of experience in purchasing and selling we far exceed any of our competition! We know what you want-shop us now and see for yourself.
The Pool Centers (thepoolcenters.com) has 343 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
343 approved reviews, newest moderated first
Steven D.
Posted
This pool cover is well made. It has an edge binding, reasonably spaced grommets, and does not seem too thin. Time will tell how well it stands up to the winter weather. It was delivered within five days of ordering with standard shipping.
Ricky W.
Posted
We've ordered from The Pool Centers before and received our order in no time. It took a little longer this time, but I would definitely recommend this company to a friend.
Charles B.
Posted
I called customer service to get help ordering the right size pool cover. I had exact measurements of the pool and steps. They told me what size to order. I ordered exactly what they told me. It was at my house quickly, but after I unfolded the cover, it was very apparent that it was the wrong size. I called them to exchange the cover and then told me that I was not able to exchange it, even though it was their bad information. Customer service told me that they would give me 30% off the right cover. I ordered another and its not at my house when promised. I hope that when it gets here it is the right size,,, I am very unhappy with the whole situation.
Dave H.
Posted
Follow-up - they contacted me immediately and are working to resolve my concerns. I am impressed with their support. shipped fast. cover was torn and patched. works OK but looks bad. the caps on the water weights were nearly impossible to close. I ended with a board and hammer just to close those caps
Chris P.
Posted
Products were of good quality and great prices.
Jeffrey S.
Posted
I was exceptionaly happy with my choice to order my new pool cover from The Pool Centers. Their site was very easy to navigate, with abundent information on the products they offered. I felt extremely confident when i placed my order, I would be receiving the best possible product to meet my needs. I placed my order at 11 am on Thursday and the package was at my door step by 10 am friday. The cover is very well made and offered at a great price.
Connie M.
Posted
We received our pool cover within a couple of days and was pleasantly surprised that it was of high quality. Normally they feel thin and you can expect they won't last but this one seems more durable. Very happy with it.
NEIL W.
Posted
Good range of product choices. The delivery was efficient. There was a handling, but no shipping charge, and the pool cover wasn't light. Highly recommended.
