The Pets Table Reviews | Read Customer Reviews of thepetstable.com

The Pets Table Reviews | Read Customer Reviews of thepetstable.com

The Pets Table reviews

3,007 approved reviews, newest moderated first

Mary A.
Posted Jun 20, 2026
I notice our dog licks the bowl clean
I notice our dog licks the bowl clean. She loves her dog food now. In fact, I’m tempted to get her slow feeder out again because she eats it so fast. I also notice her poops are larger and not so hard. It’s been a good switch from her kibble.
Response from The Pets Table· Jun 22, 2026
Hi Mary, Thank you for taking the time to share your rating with us and the community. We truly appreciate your feedback and support. Warm regards, The ThePetstable Team
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Customer
Posted Jun 19, 2026
Doggie delicious
Doggie delicious
Response from The Pets Table· Jun 22, 2026
Hi there, Thank you for taking the time to share your rating with us and the community. We truly appreciate your feedback and support. Warm regards, The ThePetstable Team
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Jimmy M.
Posted Jun 19, 2026
Horrible experience
Horrible experience. I would strongly caution anyone considering this company. Their subscription model is misleading and, in my opinion, deceptive. I signed up believing I was enrolling in a monthly subscription, only to discover they were charging my account every two weeks under the explanation that they wanted to “ensure” my pet never ran out of food. This practice was never made clear upfront and resulted in unexpected charges. If you’re considering this service, read the fine print carefully and monitor your billing closely. I also recommend using a credit card instead of a debit card so you have the ability to dispute any unauthorized or unexpected charges if necessary.
Response from The Pets Table· Jun 22, 2026
Hi Jimmy, Thank you so much for your review! Feedback like yours is invaluable in helping us grow and improve. We're so sorry for the disappointing experience involving your belief that you were enrolling in a monthly subscription, being charged every two weeks instead, finding our billing model misleading, experiencing unexpected charges hidden in the fine print, and the confusion surrounding a pet food delivery, and that our packing accuracy didn’t meet expectations. We take order accuracy, fulfillment training, and packaging quality very seriously and will forward this feedback to our teams and partners to help guide future improvements. In the meantime, a member of our team will be reaching out via email to assist you further. Thank you for being a part of the ThePetstable community! Warm regards, The ThePetstable Team
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Bettye
Posted Jun 19, 2026
Making it very easy to order
Making it very easy to order Everyone is always very happy to help Very easy to make a change on what type of food I have to order Henry is very happy with his food so far but he doesn't like the fish I will need to cancel it
Response from The Pets Table· Jun 19, 2026
Hi Bettye, Thank you for taking the time to share your rating with us and the community. We truly appreciate your feedback and support. Warm regards, The Pets Table Team
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Suzanne
Posted Jun 18, 2026
My dogs do love the food
My dogs do love the food, it’s definitely a bit on the pricey side. The packaging is a little finicky. It’s hard to get everything out of the package, which makes me feel like I’m wasting money and I do wish there were more options to choose from I do both the air dried and the wet food. There was also a bit of a snafu on my first order which the company did correct and sent me out another box.
Response from The Pets Table· Jun 19, 2026
Hi Suzanne, Thank you so much for your review! Feedback like yours is invaluable in helping us grow and improve. We're so sorry to hear about your experience didn’t meet expectations. We will forward this feedback to our teams and partners to help guide future improvements. In the meantime, a member of our team will be reaching out via email to assist you further. Thank you for being such an important part of the HelloFresh community! Warm regards, The Pets Table Team
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Samantha B.
Posted Jun 18, 2026
MY 3 little dogs get some of this every…
MY 3 little dogs get some of this every night with dry dog food. They really love the Chicken with green beans. Great product, they are excited to get it at night.
Response from The Pets Table· Jun 19, 2026
Hi Samantha, Thank you so much for taking the time to leave us a 5-star rating we truly appreciate it! We’re delighted to hear about your overall experience. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible. Warm regards, The Pets Table Team
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Trudy
Posted Jun 18, 2026
My dog loves the food and cannot get enough of the air…
My dog cannot get enough of the air dried food!! We are just so happy that he has finally eating again. The customer service team is on point, extremely helpful and courteous.
Response from The Pets Table· Jun 19, 2026
Hi Trudy, Thank you so much for taking the time to leave us a 5-star rating we truly appreciate it! We’re delighted to hear about your overall experience. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible. Warm regards, The Pets Table Team
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Lisa L.
Posted Jun 16, 2026
Great Customer Service
Deliveries are prompt. Customer service professional, kind and helpful.
Response from The Pets Table· Jun 17, 2026
Hi Lisa, Thank you for taking the time to share your rating with us and the community. We truly appreciate your feedback and support. Warm regards, The Pets Table Team
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