TheperfumedcourtReviews of theperfumedcourt.com

The Perfumed Courts new website is so much friendlier and easier to navigate. Mort importantly, their customer service is phenomenal. I recently had a small issue with my order and the response time and resolution was quick and delightful. They actually utilize contacting me via text as well as email to ensure contact. They truly cared about my satisfaction. I will definitely continue ordering from them.

I have made 2 purchases from TPC. My first order was flawless. It was a scent that is discontinued that I'd purchased in the past at the Gucci store in NYC. It's hard to find these days, and I was surprised they had it, as it is sold out or unavailable at many other places. The price was great, too. My first order arrived, and it was the genuine Gucci by Gucci that I'd had in the past, and it smelled even better than I remember. For my second order, I order a few more decants of Gucci and a couple samples of some other scents that ChatGPT turned me on to, and I'm sad to say there was an issue with my order. When it arrived, it was short a few decants of the Gucci. I whipped out my phone and sent an email, and I had a reply within an hour. They explained they only had 1 decant of a smaller size than I ordered left, and they offered to send it to me free of charge and refund me for the missing decants. I then asked if there was anyway I could get some decants in another scent instead of being refunded, and within an hour again I had my reply. They agreed to send the replacements that I requested PLUS the smaller decant of the Gucci free of charge! I was blown away. I don't know what people are talking about when they say Customer Service is poor because that has not been my experience at all. They even had my replacements sent out the SAME DAY that I wrote them about my missing decants. I have never been treated so well by a company, and I will definitely be doing business with them again. I saw the poor reviews, and I just don't get it. This company is amazing! Some people just can't see how they suck, and I'm sure most of the negative reviews are by people that were rude and demanding a***oles. If you treat people with respect, you get a lot further in life. But what do I know? lol Great company. Don't believe the negative reviews. People usually only leave a review if they have something bad to say, and unfortunately TPC is a shining example of this. Give them a chance. You will NOT be disappointed!

Just got my order - expectation’s exceeded. Shipping was quick and inexpensive and the products were exactly what I was looking for! I was able to purchase a decanted set of a very hard to track down line of perfumes that were my go-to for years at a fraction of what it would have cost me to piece the set together myself. Will absolutely purchase from this store in the future.

Online ordering was straightforward and the selection of fragrances impressive. The samples that I ordered (42 in all) were delivered quickly. Customer service was responsive and helpful by email when I misplaced my username. The samples were a convenient and inexpensive way to guide me toward which fragrances to purchase. Highly recommended.

Love that I got to try 15 different perfumes for less than half of the price of one perfume bottle! So important when I’m really starting from scratch looking for a fragrance to have actual samples: trying on in store overwhelms my nose, makes all the fragrances blend together, and doesn’t allow time for the scent to fully develop on my skin. I didn’t know what to expect with the perfumed court but I am so happy with them. They sent sample bottles, well-packed and very clearly labeled, within a few days of me placing the order. I get to try one perfume at a time, which would just take months for me to do if I only tried one at a time at a store. Furthermore I love that they have fragrances that you can’t find at big box stores. I’m NOT going to love every fragrance but that has nothing to do with this company. I’m really very happy with the service here and I’d recommend it to anyone who wants to try out a perfume or who’s looking for s scent that’s really hard to find. Or really, just anyone. I wish I could upload a photo because I wanted to show how nicely the bottles were packaged and labeled. Anyway, it’s nice.

100% authentic. I've bought many samples and upgraded to the original bottle from the company, always the real deal. Tad pricey.

This company is amazing. I am trying to figure out the identity of a particular fragrance. I suspect that it's an older French perfume, so I ordered the classic French sampler. Shipping was very quick, and I found the price reasonable for the variety of perfumes. A note to those who claim their samples smell like alcohol - ingredients can settle in shipping, so shake each little vial a bit before you open and smell it! I'm sampling one perfume per day and having a great time.

I’ve ordered many times from The Perfumed Court, as have many of the members of Basenotes. TPC enjoys a very high reputation among many, so I am genuinely surprised by some of the reviews here. I have nothing but good news to report from my experiences with TPC.