Average
174 reviews
The MeatStickHonesty, pricing, process and quality scores appear once 5 customers have rated them.
At The MeatStick, we revolutionize the way you cook meat with our cutting-edge wireless meat thermometers. Our mission is to provide a seamless, stress-free cooking experience that allows you to enjoy every moment with your loved ones while ensuring your meats are cooked to perfection.
The MeatStick (themeatstick.com) has 174 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.
Showing 8 reviews with 3 stars · Clear filters
MikeD
Posted
The CS seems to always imply that the issue(s) are user error. You have to send photos of everything, repeatedly answer questions that may have previously been communicated. This company seems to want to make it so frustrating for the customer that they give up on getting the product fixed. And the app, when it works, is good but there constantly seem to be connection issues.
Irv W.
Posted
Functionally, it's been pretty good. The fact you have to log in and make an account is absurd. Register the device directly with a QR code to the app on the phone and BAM you don't need a login.
Response from The MeatStick· Aug 17, 2026
Thanks for sharing your feedback. We’re glad to hear the product has been working well for you. We’d just like to clarify that the account requirement is used for cloud connectivity, including syncing cook data so you can monitor your cook beyond direct Bluetooth range. It isn’t intended for unnecessary data collection. We understand that creating an account adds an extra step, and we appreciate your feedback on the setup experience.
Timothy R.
Posted
Had issues with the thermometer not reading properly. Set perimeters on the app for the dou probes and wouldn’t read properly. Disappointed with the results after doing the research between your product and the heaters. Second guessing my purchase
Response from The MeatStick· May 25, 2026
Thank you for sharing your feedback. We’re sorry to hear the experience hasn’t met your expectations so far, especially after the time you spent researching different options. Temperature reading inconsistencies can sometimes be related to probe placement or connectivity, but our support team would like to review your specific case more closely before making any conclusions. Our support team will be reaching out to you directly to troubleshoot the issue with your MeatStick V Duo and help get everything working properly.
David B.
Posted
I was offered a 'discounted' price for a replacement Chef (stick only). However, it was the same price as Amazon, and basically the same price when I purchased the original stick. Additionally, I was offered a discount V and I was interested. After purchasing the Chef, I decided I wanted to buy a V, but was told that I could only use the discount on 1 stick. I purchased the Chef a day or 2 earlier and explained that it wasn't clear the discount didn't apply to the entire purchase. In comparision, Thermoworks is offering my a discount on a fan controller, their new RFX, a WiFi gateway, a free case, adapter kits, etc and will hold the price for 90 days. I forgot to mention that I requested a green stick, was told it was out of stock, then I requested a yellow or blue, but would accept another color, and was sent a grey stick, not yellow or blue.
Response from The MeatStick· Apr 21, 2025
Thank you for taking the time to share your feedback. We offered a discounted replacement after your Stick was overheated — this discount is intended specifically for a one-time replacement and does not apply to additional purchases. We understand the timing coincided with a separate promotion for MeatStick V, but we are unable to combine discounts beyond the original replacement offer. Regarding the color selection, our records indicate that you requested yellow or black. If you received a different color and the Stick has not yet been used, we would be happy to arrange an exchange. Please feel free to contact our support team directly. We always aim to provide great service and we’re sorry we fell short this time. Thank you again for your feedback, it helps us improve and serve you better in the future.
William E.
Posted
The stick itself works great, the app however needs a lot of work. It's very clunky and not very reliable for connecting the device to your phone. It took way too long to pair it to my Samsung S22, so it's not like I had an old phone. Customer support was useless as they never responded to my request for help. I had to hard reset the device using a paperclip on the reset button many times to get it to finally connect to my phone. But I will once connected it's a pretty neat tool.
Response from The MeatStick· Dec 16, 2024
Thank you for your honest feedback! We're glad to hear you find the MeatStick impressive once connected, but we're truly sorry for the trouble you faced with the app and customer support. Your experience is not what we aim for, and we’re working hard to improve the app’s connectivity and usability. We’ll be reaching out to you directly to assist and ensure everything is working smoothly. Your experience is important to us, and we’re committed to making it right!
Robert W.
Posted
It took to long back and forth between suggestions. It seams there is a lot of issues with your product since the time laps between communications. But the end results (replacement) was appreciated.
Response from The MeatStick· Nov 11, 2024
Hello Robert, We apologize for the delay in communication. Recently, we've been experiencing some setbacks with our customer support team due to limited manpower, which has caused longer response times than usual. We truly appreciate your feedback, and we're working hard to improve our response times moving forward. Thank you for your understanding, and if you have any further questions or need assistance, we're here to help!
Roland G.
Posted
The MeatStick itself is a great product. However, I sent several emails to the company asking questions and never got a response. So, while the product is great, don’t expect good support.
Response from The MeatStick· Oct 14, 2024
Hello Roland, We apologize for the delay in communication. Recently, we've been experiencing some setbacks with our customer support team due to limited manpower, which has caused longer response times than usual. However, we did respond to your earlier message within two days and tried to get back to you sooner—it seems like our previous message may have been missed. We truly appreciate your feedback, and we're working hard to improve our response times moving forward. Thank you for your understanding, and if you have any further questions or need assistance, we're here to help!
KC P.
Posted
Setup was not as simple as it could. In order for the bridge to work correctly, you Internet password cannot have any symbols in it. Something that is not mentioned until you contact the helpline. I wish they would also PRINT instructions and put them in the package.
Response from The MeatStick· Aug 21, 2024
Thank you for your feedback. We apologize for the inconvenience with the setup process. Your point about the internet password requirements is well taken, and we will look into making this information clearer. We appreciate your suggestion about including printed instructions in the package and will consider it for future improvements. If you need any further assistance, please feel free to contact us.
