The Luxury PergolaReviews of theluxurypergola.com

Patrick Hill and the YouTube videos. Patrick went above and beyond the call of duty to get us the answers that we had before purchasing the pergola. He was super responsive and very thorough. Thank you Patrick!! Also, the YouTube videos are Very Informative, it was the videos that sold me on the product.

We had been looking for a pergola to shade our patio for some time and had reviewed other DIY products as well as had several bids by local contractors that were significantly more expensive. We stumbled on The Luxury Pergola while researching an imported competitor. We were impressed, but like many people, concerned because this was an online purchase and we couldn’t find much in the way of reviews. Since we live about 4 hours away, we decided to travel to Indiana and see the product in person. We were incredibly impressed! Not only is this pergola built solidly, but it is taller than most products out there which would work better for what we wanted to do. We met with Brendan and bought a super-pergola (20X22) with a 20 foot shade screen, before we headed home that day. Our pergola was built by three old guys aged 66-72 (and a little help from a material lift). The truck arrived as expected and was unloaded quickly (we had a great delivery driver!) and organized to start the building that day. Everything was very well packaged and labeled which made the process easier. All of the YouTube videos were helpful to make sure we had the tools we needed ready to go. Throughout our pergola journey, Brendan was there to answer questions, give us helpful tips, and keep us informed. We wanted the pergola up close to our house and he helped us figure out how to do that with engineered drawings. Our city is known for its tough permit standards and we had presented the drawings with the permit request. We had the building commissioner and two permit inspectors comment on how well built this product is. Besides the integrity of both the pergola and the company that makes it, we were also impressed that all of this is sourced and built in the US. Not many other companies can say that. You won’t find a better DIY product and a better company to deal with than The Luxury Pergola!

Responsive, professional and took immediate ownership of issues to get to a resolution. Based on the experience we had, these guys stand behind their product and deliver on what they say. I have no hesitation in recommending Luxury Pergola

All aspects of our experience with Luxury Pergola has been exceptionally positive. The majority of our experience has been with Brendan, one of the co-founders of the company. Brendan was very patient and detail oriented as he guided us through the purchase and installation process. It has been two months since installation and we love our pergola even more each day. Kudos to Brendan and all of the The Luxury Pergola staff.

The exceptional build quality would be enough for me to give this product a 5/5 star review, however the above and beyond service I received in getting my questions answered merit an extra star. Thank you, Brendan, for making the buying process seamless. Don’t make the mistake of trying to buy a cheap imported imitator. This pergola is more than a shade structure for a house — it has become an extension of our home here in Texas.

Recently purchased a property with a pretty barren backyard that needed some loving. Going the traditional route of hiring a local builders, having a designer come out, mock everything up digitally, paying for laborers etc, we were getting quotes exceeding 20k. Instead, going with the kit from luxurypergola and spending an weekend putting it up with the help of some buddies, we saved thousands but still got that expensive look. Recommend for anyone who's handy and looking to save on ridiculous labor costs these days.

I was surprised how easy it is to use! All my guests are always so impressed and give me compliments on my pergola. This is definitely one purchase that has more value added than what I paid for.

Amazing customer service and pergola quality. It took us a long time to find the one that matched what we wanted and this is it. I cannot thank them enough for the help, followup, and care!