Neya S.
Posted
Beautiful, high quality product
Product was well done and came out beautifully. Stronger communication preferred in regard to the time frame of completion.

Excellent
341 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ICEGIANT ain’t just a brand—it’s the street’s loudest whisper. We serve moissanite, diamonds, and grillz with real heat. If you wear it, say it proud: IGT got me iced. I
ICEGIANT (theigt.com) has 341 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 8 reviews with 4 stars · Clear filters
Neya S.
Posted
Product was well done and came out beautifully. Stronger communication preferred in regard to the time frame of completion.
Tevin D.
Posted
I like it but it don’t snap on my teeth tight
Response from ICEGIANT· Jun 5, 2026
Appreciate the feedback, man! One of our team members already reached out to you, so don't worry—we're going to work with you and help you get it adjusted so it sits exactly how it's supposed to. We got you.
Thomas H.
Posted
I like the fact that my ICEGIANT’s rep kept me updated each step of the way and made me feel like family. Grillz came out perfect can’t wait to get my next set. Only down fall was the long wait, I started my process in February and it’s now April. Other than that excellent experience
Response from ICEGIANT· Apr 25, 2026
Really appreciate you rocking with us! We’re happy the constant updates made the experience a positive one for you. Quality craftsmanship takes a little extra time, but we’re hyped that you’re loving the final piece. Thanks for the support, and we're looking forward to your next set!
Upset C.
Posted
Thank you for handling this issue. My product has been received and enjoying the necklace. Appreciate the communication throughout this process.
Response from ICEGIANT· Nov 10, 2025
We’re so sorry for the customs delay — we completely understand your frustration. Our team is in touch with the carrier and will do everything possible to resolve this. Please contact [email protected] with your order number so we can assist you personally. Nov 14, 2025 Thank you for your message. Our team has already been in touch with you, and we’re glad to confirm that your package was successfully delivered yesterday. We’re happy the issue has been resolved, and we truly appreciate your patience throughout the process. If there’s anything else you need or if you have any questions about your order, we’re here to help.
S L.
Posted
I recently ordered a custom set of grillz from ICEGIANT. Overall, I'm really happy with the final product! The quality is excellent, they fit correctly and look amazing. I’ve gotten a lot of compliments already. That said, there were a couple of small issues during the process. The initial fitting wasn’t quite right, so I had to go through a refitting, which added some unexpected delay. Also, I felt the production time could’ve been a bit quicker – I was excited to get them, and the wait felt a little long. However, I have to say the customer service was great throughout. They were responsive, professional, and made sure everything was corrected and handled. Even with the minor setbacks, I’d definitely recommend this company. Solid 9 out of 10 from me!
Response from ICEGIANT· Oct 13, 2025
It is wonderful to hear that you are so happy with the final product! We are thrilled the quality is excellent, the fit is perfect, and they look amazing—getting those compliments is the best part! We truly appreciate your honesty regarding the initial refitting delay and the production time. We apologize for those snags and are actively using your feedback to improve our speed and precision. Thank you for recognizing our team's effort and for saying the customer service was great in resolving everything. We are delighted with your 9/10 recommendation and hope you enjoy your new piece!
Kp
Posted
Easy site to navigate. They have nice items and decent prices. The gold is like an 18k which is really yellow so please keep this in mind
Response from ICEGIANT· Aug 3, 2025
Thank you for your kind words! We're thrilled you enjoyed shopping with us and love our collection. We appreciate your note about the gold tone—this is super helpful for future shoppers too. Hope to see you back soon for more stylish finds! ✨
Michael Broussard J.
Posted
Took a little while to get however, they gave great customer service keeping me informed about my order. When I it came it looked better than expected. Flawless. I recommend them for future reference. Thank you guys!
Frank V.
Posted
Always a good experience ordering with ice giant Sometimes it does take a little longer on the wait but once you get your product you will see it's well worth the wait