Excellent
4,236 reviews
The iFISH StoreHonesty, pricing, process and quality scores appear once 5 customers have rated them.
The iFISH Store provides one of the widest selections of freshwater aquarium and pond fish available online today. We have been providing freshwater fish to aquarium and pond enthusiasts for over 20 years. Here's what you can expect from The iFISH Store: High Quality Fish / Low Pricing / Fast, Low Cost Shipping / Superior Customer ServiceFollowing quarantine, all shipments are sent via FedEx Overnight at a flat rate on all orders regardless of size. Interested in something you don't see in our store? Contact us at [email protected] or 516.524.6423 and just ask!
The iFISH Store (theifishstore.com) has 4,236 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
4,236 approved reviews, newest moderated first
Anthony L.
Posted
Great fast shipping and the fish are doing great
Response from The iFISH Store· May 15, 2025
Hi Anthony; Awesome to hear — thanks for the kind words! Super happy the fish arrived fast and are doing great. Glad to have you with us, and hope to see you back soon!
Kevin S.
Posted
Never had a bad experience ordering with iFish.
Response from The iFISH Store· May 15, 2025
Hi Kevin; Thanks so much for the awesome feedback! We really appreciate you coming back to us — it means a lot. So glad to hear every order’s been a good one. We’ll keep doing our best to make sure it stays that way. Looking forward to your next visit!
Joshua E.
Posted
The whole experience was great for me! The website was well put together and they have an amazing selection to choose from. The prices are also good. The packaging was good. The fish arrived on time healthy and active. They sent the tracking number out soon as the fish shipped so I knew exactly when they would be here. I would recommend the Ifish Store to anyone in the hobby.
Response from The iFISH Store· May 15, 2025
Hi Joshua; Thank you so much for the wonderful review! We’re really happy to hear that you had a great experience with us — from browsing the site to the safe arrival of your fish. Knowing they arrived healthy and active is what we love to hear! We’re glad the tracking info helped keep you in the loop, and it means a lot that you’d recommend us. Welcome to The iFISH Store family — we’re glad to have you with us!
Arthur G.
Posted
Always willing to give you the best service best price and will immediately notify you if there’s anything in your order unavailable and willing to make changes that best suits you greatly appreciate the efforts that are made
Response from The iFISH Store· May 8, 2025
Hi Arthur; Thank you so much for your kind words and for being such a loyal customer! We really appreciate you and are always happy to do whatever we can to make sure your experience is smooth and just right for you. Thanks again—we love having you as part of the iFISH family!
Douglas B.
Posted
Perfect shipping AND fish! You guys are MUCH appreciated!
Response from The iFISH Store· May 7, 2025
Hi Doug; You're making us blush over here — thank you! So glad the fish and shipping were on point. We work hard to keep our gills cool under pressure 😄. Seriously though, we really appreciate you coming back. You're officially part of the iFISH club!
Liane B.
Posted
I have purchased several times, and the fish are always perfect. The order process is easy, and if there is a backorder they actually keep you updated. Very wonderful customer service.
Response from The iFISH Store· May 6, 2025
Hi Liane; Thank you so much for your continued support and kind words! We’re thrilled to hear that your experiences with us have been consistently positive. Knowing that the fish arrive in perfect condition and that you appreciate our communication and customer service means a lot to us. We’re grateful to have you as a valued customer and look forward to serving you again soon. Enjoy your newest additions to your aquarium!
customer
Posted
All fish died. I followed every step. Even killed fish in the tank that had been here a long time.
Response from The iFISH Store· May 7, 2025
Hi Gayle; We're truly sorry to hear about your experience with the tetras you ordered — that’s incredibly frustrating, and we understand how disheartening it is to lose fish, especially long-established ones. We do our best to ensure healthy arrivals and provide guidance to support successful acclimation, which is why we request detailed tank parameters. Unfortunately, without the full information, it’s difficult to pinpoint what may have gone wrong. We'd still like to help — if you're open to it, please send us the missing parameters (like ammonia, nitrite, nitrate, pH, temperature, etc.) as well as tankmates that we requested in our email to you and we’ll do everything we can to troubleshoot with you. You can send them to us at [email protected]. Your success matters to us, and we’re here to support you however we can.
Eric O.
Posted
Fast shipping healthy fish are thriving bought seven silver dollars all still doing good
Response from The iFISH Store· May 3, 2025
Hi Eric; Thank you so much for your kind review! We’re glad to hear your Silver Dollars arrived quickly and are thriving in their new home. If you ever have questions or need support, we’re always here to help. Enjoy the newest additions to your tank!
