The iFISH Store Reviews | Read Customer Reviews of theifishstore.com

The iFISH Store Reviews | Read Customer Reviews of theifishstore.com

The iFISH Store reviews

4,236 approved reviews, newest moderated first

Adam M.
Posted Feb 21, 2022
fish stayed alive
fish stayed alive
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Howard G.
Posted Feb 21, 2022
Never Again!
Received the fish and they seemed to be healthy. We followed their process for preparing the fish for your tank. We ordered 3 Peacock Cichlids to go into a 55-gallon tank with 5 other Peacock Cichlids. Day two in the tank 1 of the new fish died. Day three 2 off the other fish died along with one of our current fish. I wrote to iFISH Store. Ther only comment was that was probably the water in my tank. I told them I use a very highly recommended professional to keep my tank and that all of the other fish were fine. I felt that they were just blowing me off and truly care about my issue. That's why the title Never Again because that's my intention for buying from them.
Response from The iFISH Store· Mar 2, 2022
Hello Howard, We certainly weren't trying to blow you off. We were trying to assess all of the parameters in your tank so we could knowledgeably advise you on how to correct the problem you were witnessing. When a customer reaches out to us concerning the health of their fish, it's standard procedure for us to ask these questions so we can get a better understanding of the environment. We're sure that the highly recommended professional that you rely on to keep your tank would ask the same questions if he/she could not physically visit and test your tank. We're sorry you were frustrated with our efforts to assist. But we like to make an accurate assessment first before we simply replace fish so we can be assured that the replacements will not be placed in the same conditions that may have triggered the problem in the first place.
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Justin P.
Posted Feb 21, 2022
Got the fishes
Got the fishes. They were excellent. Thank you ifish.
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Chris A.
Posted Feb 21, 2022
Everything arrived alive and packaged…
Everything arrived alive and packaged well with good acclimation instructions.
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Michelle G.
Posted Feb 19, 2022
I love this store!!
I love this store!!
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FV
Posted Feb 19, 2022
Healthy Glo Tetras and well packed.
Healthy Glo Tetras and well packed.
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John E.
Posted Feb 19, 2022
Great fish store!
Great fish store!
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randall
Posted Feb 17, 2022
I've ordered from ifish store several…
I've ordered from ifish store several times and the service has been amazing. ALL of my fish arrived alive and healthy. This is my number one fish store.
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