Average
326 reviews
thegiftio.comHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Thegiftio is the one stop shop for unique, creative goods and gifts. You can call it home to thousands of special, extraordinary items, from personalized print on demand products to the ingenious handcrafted creations.
thegiftio.com (thegiftio.com) has 326 customer reviews on Rated Honest, with an average rating of 3.8 out of 5.
326 approved reviews, newest moderated first
ALICIA
Posted
Amazing quality and beautiful print
Response from thegiftio.com· Mar 10, 2025
Hi Alicia With so many great stores to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great first impression. We look forward to seeing you again soon.
E S.
Posted
Beyond happy with my purchase, exceeded my expectations 💯 as buying online can be a bit iffy. I’m so happy with this shirt. Thanks
Response from thegiftio.com· Mar 10, 2025
Hi E Smyth We’re so glad to hear that our products are well-loved! We’ve been working hard on improving the customer experience and we hope this has been reflected in your experience. Our team is always trying to make sure customers have a great time shopping on our web store, so we are happy to know that’s what happened for you! We really value your input, and we look forward to getting to serve you again soon!
Jess
Posted
easy to order and took a few days to receive. Will be ordering again.
Response from thegiftio.com· Mar 10, 2025
Hi Jess With so many great stores to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great first impression. We look forward to seeing you again soon.
Jane N.
Posted
I have been waiting 3 and half weeks for my gift, which was for my husbands 50th birthday present. I have emailed company 3 times and called 4 times and had to leave message. No one has got back to me. I was sent an order code right after i ordered but this doesn't work either? Not sure where or who to go to now.........
Response from thegiftio.com· Feb 25, 2025
Hi Jane New We got back to you via email to notify that your order was delivered successfully. We're so sorry that your experience with us fell short of expectations and we hope we see you again soon.
Kyra
Posted
I am still waiting for my T-shirt to arrive nearly 2 weeks after ordering. The website says uk but it seems the company is US and Vietnam. Not happy
Response from thegiftio.com· Feb 25, 2025
Hi Kyra I’m sorry to hear about your experience with us. It sounds like you had a frustrating time, and we want to do everything we can to make it right for you. We are so sorry but we can not find your order information with your name. We would be happy to review the specific incident in more detail with you so that we can better understand what happened and how we might improve going forward. Please feel free to reach out via our support email. We’re committed to providing excellent customer service and are looking forward to hearing from you!
Nelson Y.
Posted
Fast delivery
Response from thegiftio.com· Feb 25, 2025
Hi Nelson Yuen With so many great stores to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great first impression. We look forward to seeing you again soon.
Stefani
Posted
After much back-and-forth, this company has promised to send a new shirt to cover the one we were not happy with. I will write a wonderful review when the new legible shirt comes in.
Response from thegiftio.com· Feb 1, 2025
Hi Stefani I’m sorry to hear about your experience with us. It sounds like you had a frustrating time, and we want to do everything we can to make it right for you. We are so sorry but we can not find your order information with your name. We would be happy to review the specific incident in more detail with you so that we can better understand what happened and how we might improve going forward. Please feel free to reach out via our support email. We’re committed to providing excellent customer service and are looking forward to hearing from you!
Steve T.
Posted
The shirt size guide on their site, only uses length and width measurements, and the width is measured with the shirt lying flat on the table. How are you supposed to know how those shirts are going to fit you. They don’t tell you to lay a shirt flat that you already own and measure it, They just show a body diagram, implying that you should measure across your body and then down your body, but that size will never fit you if you measure it that way. Since their size chart was to blame, for not having clear enough directions, I called to do a return or exchange and I was told that an exchange would still cost me. I believe it was 50% of the original price plus shipping. And I forget the specifics, but a return was also going to end up costing me some amount, I was not going to get all of my money back. I would never do business with this company again, or any other company that does not use standard, or at least more helpful, sizing.
Response from thegiftio.com· Feb 1, 2025
Hi Steve Tesch Thank you for your feedback highlighting where we can do better. Your comments are really helpful in highlighting opportunities to improve our service even further and your recommendations are being addressed internally. We hope to welcome you back again soon!
