thefreezepipe.comReviews of thefreezepipe.com

Great product. Takes the burn out of the experience

I love this pipe!! It doesn’t burn when you take a hit not to mention I only smoke about half as much now per day I used to smoke joints no coughing. I recommend this to anyone who smokes on a regular basis.

Fake company, will not ship your products to you! Do not buy anything from this "company" they will steal your money l, not ship you what you order, and will not respond to your email inquiries or answer the phone. Straight garbage!

Complete scam, this company is trash! I ordered 2 products from them, well over 250 dollars. Paid for expedited shipping on the 4th of January, my packages are apparently "lost"(yeah right) I have contacted their customer service through email everyday since my package was lost (10 days) with literally 0 response. Do not buy anything from these people, it is a scam, they will take your money and not send you anything. Straight garbage!

Forced to pay for a replacement bubbler after it broke. Company guarantees durability of items and charged me $57 to replace the bubbler. It should’ve been free. I won’t buy again but the product itself is good. Not great (Dabs melt down into chamber/“nectar collector” but it’s very messy and difficult to use properly. Works best with flower with concentrate on top, shatter alone or ahlny concentrate just melts right through (the bowl is not great either).

I was sent the wrong size ash catcher. I like their products but their customer service is awful. I tried for over a month to get ahold of them. Calling, emailing even the chat provided on their website. When I finally did get a hold of them I was provided with a return shipping label and the promise then I would be shipped the correct item when I shipped the one I had. I shipped it, it's now been a week and I have tried to contact them for an update. Through the means in which they finally communicated with me. I have yet to hear back from them. So now I don't have an ash catcher and they still have my money.

The freeze pipe spiral is my go to pipe. It’s easy to clean. Easy to see the smoke amount.Nice honeycomb bowl with silicone gasket which holds the smoke in better. From what I’ve experienced this company produces a sells a solid thick glass bongs. One of the best I found.

Most fragile glass iv ever used. Bubbler broke 5 days after getting it when the pipe tipped over didn't even fall. The $75 replacement showed up broke and got crickets from customer support