Great
31 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
With 10 Locations, our stores have the largest inventory offered at the best prices. You can find all of our locations on this page Castle Locations. Each store is fully staffed with a team of dedicated and knowledgeable individuals providing excellent quality jewelry at excellent prices. We also have in house expert jewelers in select Castle locations to size and repair jewelry, if you are in need of jewelry repair services please call us today at 859-299-6788. If you are interested in viewing any of our jewelry that is on our website contact us to set up an appointment in our 210 W New Circle Road Store in Lexington, KY.
The Castle Jewelry (thecastlejewelry.com) has 31 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
31 approved reviews, newest moderated first
delycocuk
Posted
While I was thinking about buying an engagement ring to my girlfriend, I asked my friend who had that experience couple of years ago. He gave me the advice to go to the Castle as he did and I was truly satisfied at the end of the day.They were patient and informative and was a great choice overall
Response from The Castle Jewelry· Mar 23, 2015
Thank you!
Roger M.
Posted
Have been doing business with them for 30 years. I should know.
Response from The Castle Jewelry· Mar 12, 2015
Thanks Roger!
Abby
Posted
I was assisted by Brittany Jacobs and on top of providing a bright experience her personality glimmered. She showed obvious extensive knowledge, and provided me with excellent information and recommendations. She made it an incredible and effortless shopping experience and I am thrilled with my purchase!
Response from The Castle Jewelry· Mar 12, 2015
Thanks Abby!
Dusty N.
Posted
Dealing with Britany Jacobs and the online sales department was smooth and flawless. Great shopping experience and I highly recommend it.
Response from The Castle Jewelry· Mar 12, 2015
Thank you Dusty!
Diana A.
Posted
Times flies before you know it and so does 20 yrs. of marriage, and in this case Castle Jewelry went beyond the call of duty insuring we were happy, my husband wanted to thank me for the 20 yrs. and my NEW WEDDING SET is so BEAUTIFUL, but kind of bittersweet my wedding band needed to be cut off, they will be fixing and returning in making sure its more comfortable than before...I don't trust many BUT CASTLES SOMERSET ROCKS!!! So since this is noted do acknowledge ALL STAFF with a bonus in their checks & Kudos letter for their files... I will continue to be using All of their services from now on, and speaking LOUDLY on CASTLES... TRUST you have mine... Thank YOU!!! Diana A.
Response from The Castle Jewelry· Mar 12, 2015
Thanks Diana for entrusting us with a band that has served you for 20 years of marriage. Your new wedding set is beautiful and we look forward to serving you for all of your future jewelry needs. It was truly our pleasure. Brentton Akers GM Somerset Castle
Susan B.
Posted
Over the years, I have purchased a variety of jewelry from the Castle and have never been disappointed. Their quality and selection is excellent and the staff is very knowledgeable and helpful. They work with you to find just the right piece. I have recommended the Castle to many business associates and personal friends who, in the past, thought they needed to buy their "finer pieces" of jewelry at some high end store to get better quality. They were all pleasantly surprised when they went to the Castle and have frequently returned. If you want to find high quality at great prices, go to the Castle. You'll love it!
Response from The Castle Jewelry· Mar 12, 2015
Thank you Susan!
Sherise H.
Posted
My bracelet's clasp broke and I needed to get it repaired. After talking with the folks at the Castle (who are very nice, by the way), they told me that they could repair it for me. Expecting them to say that I can come back and pick it up in a week, I was stunned that they actually said I could get it the NEXT DAY! And sure enough, it was ready. The staff was very professional and had great customer service, which you don't find a lot these days. I would totally recommend you to visit the Castle for all your jewelry needs!!!
Response from The Castle Jewelry· Mar 12, 2015
Thank you Sherise!
Josh G.
Posted
Great staff! Brittany was not only helpful but very informative! I will definitely recommend The Castle and return for future purchases.
Response from The Castle Jewelry· Mar 10, 2015
Thank you Josh!
