TRush
Posted
Very helpful
Very helpful
Response from The Build Card· Sep 1, 2020
Thank you! It was our pleasure.

Excellent
584 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
The Build Card (thebuildcard.com) has 584 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
584 approved reviews, newest moderated first
TRush
Posted
Very helpful
Response from The Build Card· Sep 1, 2020
Thank you! It was our pleasure.
DANIEL F PUIG S.
Posted
Muy bueno, atención clara y precisa
Response from The Build Card· Sep 1, 2020
¡Muchas gracias!
JOHN S BRAGG I.
Posted
The first male agent I talked to was not helpful at all but the female agent I talked to was so very helpful she was kind professional and gracious and she help me resolve my issue
Response from The Build Card· Aug 31, 2020
Thank you for bringing this to our attention! We sincerely regret any frustrations you had experienced. Customer feedback is what helps us grow, so thank you for taking the time to share yours.
MARY
Posted
My phone rep was EXCELLENT!!!! He went above and beyond to assist with making my payment and even offered additional information. He was prompt to answer and made the call go very smooth! I wish all phone representatives could make calls that easy! Thank you!
Response from The Build Card· Aug 28, 2020
Thank you so much for your kind words! We will give a shout out to the employee who assisted you.
Lori R.
Posted
My card was declined and I couldn’t figure out why. The customer service rep knew exactly how to cure the issue. Quick, efficient and pleasant!
Response from The Build Card· Aug 28, 2020
Thank you, Lori! I'm glad we were able to get your issue resolved.
MABEL T.
Posted
This is a company that cares for their customers
Response from The Build Card· Aug 28, 2020
Thank you so much! We are always here if you need us.
ERICA N A.
Posted
Thank you for explaining the program to me and giving great customer service.
Response from The Build Card· Aug 28, 2020
Thank you, Erica! It was our pleasure.
CATHRYN D A.
Posted
Very friendly and fast
Response from The Build Card· Aug 28, 2020
Thanks, Cathryn! It was our pleasure.