Tony P.
Posted
100% Happy
I received my que a little late, however outstanding customer service stayed in contact with me and I am happy. It really is a cool looking stick.

Excellent
69 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Explore The Billiard Bay, your premier destination for all things billiards! We offer an extensive collection of over 2,000+ high-quality pool cues, cue cases, billiard balls, table cloth, pockets, hardware, and accessories—everything you need to elevate your game./Proudly featuring top-tier brands such as Aramith, Brunswick, Cuetec, Joss, Jacoby, Lucasi, McDermott, Meucci, Mezz, and many more, we ensure that every product meets the highest standards of performance and craftsmanship. Whether you're a casual player, a dedicated league competitor, or a professional, we have the perfect gear for you./At The Billiard Bay, we’re committed to delivering unbeatable prices and exceptional service. Enjoy free shipping on orders over $99 and shop with confidence knowing that your purchase is backed by our 60-day Money Back Guarantee. Customer satisfaction is our top priority, and we strive to provide a seamless, reliable, and enjoyable shopping experience./Join our growing community of billiards enthusiasts and experience the best in quality, service, and value. Shop with us today and take your game to the next level!
The Billiard Bay (thebilliardbay.com) has 69 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
69 approved reviews, newest moderated first
Tony P.
Posted
I received my que a little late, however outstanding customer service stayed in contact with me and I am happy. It really is a cool looking stick.
Brenton B.
Posted
Helpful and knowledgeable
Paul Y.
Posted
U didn't honor sale price for Muecci shaft when it came back in stock. Was sent an email saying was back in stock at sale price, ordered. A day or 2 later recieved a merchant refund, when asked why your response was your computer sent notice out before you could raise price from original sale price.
Response from The Billiard Bay· Feb 9, 2025
Hello, we apologize for the back in stock email that went out by mistake when we were updating our prices. The price increase was due to a manufacturer contract which we are legally required to follow. That being said, we did reach out to honor the original price but we never heard back from you.
Starr M.
Posted
We found the matching 9 ball in perfect condition to our set, it arrived quickly, & the price was right!
JR
Posted
I ordered a few Jade tips. Had them sent usps. They were here in 5 days so not bad but usps wouldn't deliver them to my house. So I contacted the Billard Bay company left a message and within couple hrs they contacted me back.. They went out of their way to send them 2 days UPS on their dime.. Great ppl and will Definitely be buying and doing my business with a stand up company!
Greg D.
Posted
I bought this shaft for a friend and it worked great. I was happy that the shaft matched up with the butt end and the whole thing rolled straight. The delivery was as expected so, well done guys! Thanks Greg D
Johnny H.
Posted
Great service
Dale
Posted
Tangent line and pro english tools were all I hoped for and they got here QUICKLY! thanks a bunch. I took the tools over to my cousin's house (where the pool table is)......and away we went; including one who didn't want to participate, but the Tangent Line tool hooked her!