Patrick O.
Posted
Non-existent Customer Service
Non-existent Customer Service. Service auto-renews at a hugely inflated price, and they offer no refunds even on the same day as the payment when the service has not been used.
Bad
262 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Go beyond the box score with quality, in-depth local and national sports coverage from an all-star team of writers. The Athletic is a subscription-based media publisher of smarter sports coverage for die-hard fans. With coverage in most major professio...
The Athletic HQ (theathletic.com) has 262 customer reviews on Rated Honest, with an average rating of 1.2 out of 5.
262 approved reviews, newest moderated first
Patrick O.
Posted
Non-existent Customer Service. Service auto-renews at a hugely inflated price, and they offer no refunds even on the same day as the payment when the service has not been used.
RALPH O.
Posted
The Athletic is supposed to be a sports channel but became more and more about Gay issues/Gay rights.Not interested in all that malarkey so not renewed my subscription.
Stuart D.
Posted
The auto renewal is legal robbery! I went to cancel last year as never ever use the site…it says stay on for a year and it’s 75% off, so I left it for another year…but when it comes to renew the following year they don’t tell you…first thing you know is they have taken a whole years full price subscription up front!!! Absolutely disgusting
Paul R.
Posted
Like so many others, signed up to a deal and now just had £60 taken with ZERO warning of the upcoming renewal. Now stuck in an email loop trying to cancel and get a refund
idgitte G.
Posted
Like others below, cancelled sub but took payment anyway, have cancelled again. Beware!
Bjorn
Posted
Came onto this site out of interest to see if this was an isolated case, where I'd been charged for a subscription despite cancelling my account months ago. Seems like I'm just another person in a long line of former customers scammed out of money by this company.
AnnoyedHuman
Posted
I put in a cancellation request few days after last years sneaky auto renewal, to find that they have gone ahead and auto renewed me again!!!! I also have screenshot to show my original cancellation. Really is wild behaviour. Will be taking all steps to reclaim refund in charge backs.
Customer 1st T.
Posted
Charged account 2 days after notifying that husband had passed away. Support@ email is unmonitored. Support online does not get back to you. It is an automated message. Not how to do business! August 14, 2023 Upgrading review because they were kind enough to refund payment after I found a way to contact them.