The Athletic HQReviews of theathletic.com

Here I am again, a year later. For those reading, heed the warnings on this site! 3rd year running, 3rd year billed. This, despite numerous attempts each year to cancel my account / unsubscribe (without replies in each instance - over 20 messages sent). I go through my bank each time to recoup my funds; you will likely have to do the same if trying to disengage.

Just terrible. No priori warning that I was due to be billed, and when I wrote to them explaining my circumstances had changed and I could no longer afford the service, I got bot replies that did not provide any sort of answer, before I received a very rude response from Hailey. Especially in the cost of living crisis I find this morally deplorable. Would avoid at all costs and it’s created significant issues for me at a time when I am financially unable to be spending £60 on a sports subscription.

Hiked subscription massively without permission, essentially stealing. No customer service and auto canned response emails. Avoid!

I have attempted to get a refund following a change in my circumstances and they have refused, I had no warning that my renewal was due so warning to cancel ahead of time.

Overall it’s okay, I like the concept of the service. The articles are usually too long and a bit boring though. Also no F1 coverage here. Support manager helped me to get a refund since I had forgotten about the app a long time ago - this is a good practice.

Terrible. Site wont log you in and their app is a joke. Site is crawling with neobig posters who try to banhammer anyone who calls them out. Writers are terrible and push politics over reporting. After being pummelled by some of the trolls they allow to roam free on their boards, I cancelled my sub. Well low and behold they started communicating with me begging me to come back. Absolutely not...... NYT bought them so that should tell you everything. Clowns attract clowns, and this is a 3 ring circus.

Please, please, please pay attention to these reviews before parting with your cash. There’s a reason that all of the online reviews of this organisation are terrible, several reasons actually. The main one is that customer support is non existent. If you have an issue, tough. This includes if you can’t use the app and have paid your money, tough. They’re keeping it and there’s nothing you can do about it. They also arbitrarily stop people from commenting on posts if another subscriber ‘flags’ a comment. You will find whole comments sections filled with the most vile, despicable, racism you could imagine, and The Athletic leaves all of these in place. If you’re summarily gagged by them, as stated above, there’s no way of talking to anyone, so you’re stuck with it. They simply do not care once they have your money. The app itself is almost unusable. For an organisation that has over one million subscribers, that is absolutely shameful. The app crashes constantly, is hard to navigate, looks cheap and the podcasts don’t work 90% of the time. If you follow a big team, the coverage of your club is alright. But anyone else, forget about it. Just avoid this awful outfit. Look at the reviews here and elsewhere. Despite their undoubted attempts to doctor them, they’re still appalling which should tell you all you need to know. Save your money and just Google things…

Don’t go near this subscription service . It’s a scam . You cannot close you account and they keep repeatedly charging you ..AVOID AVOID AVOID .