Testing.com Reviews | Read Customer Reviews of testing.com

Testing.com Reviews | Read Customer Reviews of testing.com

Testing.com reviews

2,386 approved reviews, newest moderated first

Jean V.
Posted Jun 19, 2022
Simple
Simple, easy, and efficient. I couldn't have asked for anything more.
Response from Testing.com· Jun 22, 2022
Hi, We do our best to keep things easy and simple. Thank you for your review .
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customer
Posted Jun 19, 2022
Ordering the test and paying online was…
Ordering the test and paying online was easy. I checked in at the lobby kiosk when I arrived for my appointment. A technician greeted me at the front desk just as I finished checking in and demanded a doctor's order. I didn't have one and a distressing discussion ensued until I clarified that the blood test was ordered and purchased online. The blood test was completed and the technician was very efficient but very rushed and curt. The test location was Quest Diagnostics, 119 E 93rd Ave, Crown Point, IN 46307. The technician/respresentative was masked and a very thin and small statured female, Caucasian, light blond/white hair.
Response from Testing.com· Jun 21, 2022
Thank you for providing the address of the location and the information you remember about the representative. I have put in a formal complaint to our Quest rep as well as the operations manager. We can expect to have the manager of this office contacted to have staff retrained as to how to handle our orders to prevent any future issues.
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customer
Posted Jun 18, 2022
The experience was good...even with my…
The experience was good...even with my anxiety. Thank you!
Response from Testing.com· Jun 21, 2022
Hi there! I am happy you had a good experience!
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customer
Posted Jun 18, 2022
The worst experience ever!!!!
The worst experience ever. The staff are super rude and very unprofessional. At first I’ve been ask to wear a mask (not required by law anymore but whatever), when I asked if they have an extra one, the lady screamed “nooo and we are not gonna see you without it”…ok, luckily I had one in the car and when came back, been ignored for a good 30min, I guess bc I missed my turn, but no one was inside or in the waiting room. Finally made it inside (I wish I never did lol). It was the most painful experience in my life, my arm was swollen for 2 days and I couldn’t lift it up, it followed by a huge bruise…the worst part about it, I think she did this on purpose bc when I mentioned that it was very painful she just sarcastically smiled and walked away. So please either change your staff or traine them better. Never be back!!!
Response from Testing.com· Jun 21, 2022
If you would be able to provide me with the address of the location and any information you remember about the representative I would like to put in a formal complaint to Quest. This is a serious complaint and it definitely needs to be addressed by the office manager.
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customer B.
Posted Jun 18, 2022
They took me in within 5 minutes and…
They took me in within 5 minutes and the person drawing my blood was very nice and was able to draw blood with no issues and I am usually hard to draw blood from. Have been there many times and will continue to use this lab as needed.
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customer
Posted Jun 17, 2022
Excellent
Very simple process and friendly staff
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Lab C.
Posted Jun 13, 2022
Incredibly Easy
The experience was easy, quick, hassle free and seamless. I selected my test online, paid and then scheduled an appointment online with my local lab. I didn’t have to print anything. I checked in online, gave them the confirmation number had my blood drawn and was in and out of the facility in 15 minutes. Results were available online by the next day. What a well oiled machine. Highly recommend.
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Jeremy B.
Posted Jun 11, 2022
Test results taking a long time and too…
Test results taking a long time and too pricey
Response from Testing.com· Jun 13, 2022
I see that you ordered two sets of tests with us and had them both drawn on the same day. The first set was completed and emailed to you the next day and the second set is still pending. When you place the order on our website the test description does detail how long results are expected to take. The second set of tests are estimated to take 5-7 business days and today is the fifth business day. We periodically review our prices to make sure we stay competitive with other companies that offer the same service.
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