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131 reviews
tenikle.comHonesty, pricing, process and quality scores appear once 5 customers have rated them.
We are Tenikle! We're a small team but we do our best to keep our customers happy. If you ever have an issue, please reach out to [email protected] so we can make things right. Thanks and keep being awesome!
tenikle.com (tenikle.com) has 131 customer reviews on Rated Honest, with an average rating of 1.6 out of 5.
Showing 105 reviews with 1 star · Clear filters
Lee M. F.
Posted
READ REVIEWS AND THINK TWICE BEFORE BUYING..! WHAT CUSTOMER SERVICE..? The tenicle only stuck to glass and tried many surfaces that were flat and it fell off shortly there after. Emailed company and got a response that they would get back to me and of course they did not, this was several months ago. There is definitely an issue with this product. I had wiped the cups clean of dust etc...? It's a great idea only if it works..!
Linda J.
Posted
Very disappointing. It does not stick to any surface in my Kia, except the windshield, where it's so massive it obstructs both the driver and passenger's view. Even worse, it fell down seconds after mounting and scratched the metal trim on my console. I tried to return it, but was refused. The 3 weeks it was on back order counted against their 30 day return period! The product is not some versatile engineering marvel, just their marketing is. Their customer service is worse than non-existent. I donated mine to charity. Maybe the person it's given to for free gets their money's worth.
Titania P.
Posted
I received the tenikle I ordered only to find out I couldn’t use it because of my chemical sensitivity. The smell was bad. However, they let me return it, and I did so immediately. Also got confirmation from postal service that the package was successfully delivered into the hands of a person there on January 17. Automated messages started coming my way saying they didn’t receive my return. I sent them proof of the successful return repeatedly. Finally, someone got back to me and said sorry, they’re buried but will get to it as soon as possible. But of course they haven’t. It’s now June, and I keep getting the automated reminders, adding insult to injury. A very bad company to work with.
Mimi L.
Posted
⸻ ⭐☆☆☆☆ Disappointed – Not What Was Promised I came across the Tenikle Pro through a slick Instagram ad. The product was advertised as a revolutionary design with impressive versatility—and the site strongly encouraged buying multiple units with discounted bundle offers, which I went ahead with. Sadly, the experience didn’t live up to the marketing. The product itself is just okay—certainly not as functional or game-changing as presented. The screw mechanism constantly loosens and needs tightening, and the suction performance is poor on most surfaces, despite claims that it works anywhere. On top of that, it took a long time to arrive, and weeks later, I was hit with an unexpected £35 FedEx charge—a cost that was not made clear at the time of purchase. What’s most frustrating is the gap between the advertising and the actual experience. Compared to similar products on the market, this falls short on both performance and clarity. I do almost all of my shopping online and rarely have issues, but this has been one of the most energy-draining purchases I’ve made. I don’t usually write reviews, but I’m sharing this so others can make an informed decision. I’ll be more cautious going forward—and I hope Tenikle rethinks both their product quality and how transparently they present their pricing.
Response from tenikle.com· May 30, 2025
Hi Mimi, Thank you for sharing your feedback—we really appreciate you taking the time. We’re sorry to hear the Tenikle Pro didn’t live up to your expectations and that you had issues with both performance and unexpected fees. We do update our products at least once a year to make them better, and feedback like yours helps us know where to improve. On our site, we note that Tenikle’s suction cups work best on smooth, non-textured surfaces, but we understand this isn’t always clear enough and will keep working to make our communication better. Regarding the FedEx charge, unfortunately, import duties are set by each country and are outside our control. We know these fees can be frustrating, and we wish we could make the process more transparent for every customer. We’re sorry for the delays and any disappointment caused. If you have any other questions or need help, please reach out to us at [email protected]. Your feedback helps us get better.
Gillian O.
Posted
Well I am still waiting for my order to be found and delivered.
Response from tenikle.com· Jun 3, 2025
Hi Gillian, We’re sorry for the delay and frustration. Your order has already shipped via FedEx, and we’ve contacted our warehouse team to check it. We’ll reach out to you directly with your tracking information and an update as soon as possible. Thanks for your patience.
Catel
Posted
J'ai passé commande d'un support de téléphone pour la voiture. Commande confirmée TNKL-640473. Je n'ai jamais rien reçu. J'ai écrit le 8 janvier, le 22 janvier, le 7 février, le 11 mars, le 2 mai, et encore aujourd'hui. Réponse qui m'annonce "qu'ils" font le nécessaire pour me rembourser, et RIEN ! Du vent ! Encore un site qui vous dégoûté de passer commande via internet.
Response from tenikle.com· May 22, 2025
Bonjour Catel, Nous sommes sincèrement désolés pour la frustration et la longue attente que vous avez vécues. Après vérification, il s’avère que votre colis a été perdu lors du transport et n’est jamais revenu à notre entrepôt, ce qui a malheureusement retardé le remboursement. Nous vous confirmons que tout est désormais résolu et que le remboursement a bien été effectué. Si vous avez la moindre question ou si quelque chose reste à régler, n’hésitez pas à nous écrire à [email protected]. Nous restons à votre écoute et vous remercions pour votre patience. Merci d’avoir partagé votre expérience — vos retours nous aident à nous améliorer.
Jim B.
Posted
No directions for the products I received. Basically, worthless to me. Should have known better, usually don't purchase these types of things for that very reason. You get it and it's like good luck to you figuring it out, was hoping this company would be different. my fault. buyer beware
Response from tenikle.com· May 20, 2025
Hi Jim, Thank you so much for sharing your experience, and I’m truly sorry it’s taken us a bit to get back to you. I also want to apologize for the frustration you felt when your Tenikle arrived without clear instructions—we never want anyone to feel stuck or unsupported. To make things easier, we’ve put together a step-by-step guide (with photos) that you can check out here: https://tenikle.com/pages/tenikle-tips-and-tricks If you’d like someone to walk you through things personally, just email us anytime at [email protected]. We’re always here to help, and we want to make sure you get the most out of your Tenikle. Thank you again for giving us a try. I hope you’ll give your Tenikle another go—once you see all the fun possibilities, I think you’ll love it! Best, The Tenikle Team
SANDRA B.
Posted
Good concept, but doesn't fit phone with a case. I was extremely disappointed that I cannot use the product and I bought 2
Response from tenikle.com· May 20, 2025
Hi Sandra, Thank you so much for your honest feedback, and I’m really sorry to hear that Tenikle didn’t work with your phone case, especially after you bought two. We know how important it is for our products to fit seamlessly into your everyday life, and we completely understand your disappointment. The good news is we’ve listened to feedback like yours, and we’re working on a MagSafe-compatible version of Tenikle! This new design will make it much easier to use with a wider variety of phone cases. In the meantime, I’d love to help make things right for you. Please email us at [email protected], and we’ll see what we can do to turn your experience around. Thank you again for giving Tenikle a try and for helping us get better. Best, Tenikle Team
