Temi.comReviews of temi.com

I'm new to the transcription process and thought that my only option was to either pay for someone else to do it or transcribe myself. I had a 6.5 hour interview to transcribe and couldn't get myself to sit down to do it so just googled for transcription options. I found an article reviewing automatic transcription services and came upon TEMI. Since the first transcription was free - no matter how long your audio is , I decided to try it. I am very impressed with Temi! On a side note, at the same time - I tried Happy Scribe to compare ( and paid for it to be transcribed at Happy Scribe ) and based on my experiences with both, TEMI is superior. TEMI's web based editor is easier to navigate, for my audio - it produced more accurate transcription results, and their customer service is VERY good and immediate. ( To compare, Happy Scribe is based in Europe and I couldn't get anyone to chat with me from customer service at the time. Even with emailing, they are not as responsive as TEMI.) Finally, I like how there is NO subscription with TEMI. I'm going with TEMI moving forward.

Have had a few transcripts here, and the accuracy ratio for these files was not what I expected. Submitted some audio that was clear and understandable, and transcript came back totally unreadable. I had to make many edits to it, and I could have transcribed it myself faster than it took me to edit the one produced by this automated robot. You get what you paid for, but I would not waste my money on this company.

Product is quite impressive and great for recording long meetings. The ability to listen to the audio along with reading the text is a great time saver in terms of finding what you want to listen to. Not 5 stars as still waiting for response on purchased credits . Possibly suffering from growing pains

I wanted to give them a try as it was a free offer from Rev.com. Then the price to pay was dirt cheap. The file was really bad that was returned to me in 5 minutes but I spent 20 minutes editing. Would I try again? Yes. I mean for the price I get a basic transcript for Youtube which did not need to be perfect.

Missed or wrongly transcribed words and names numerous times. Speaker ID is complete garbage, had to manually fix these hundreds of times on a 30min file. The amount of time for me to correct the file, I could just transcribe it by hand and do it faster. Doesn't do BiTC or account for timecode breaks so that's a manual fix that takes forever. Honestly, they should drop their rates to be in line with Amazon transcribe since it's garage in and garbage out. The editor tool is the only thing that saved them from being a one star.

I am impressed with how well most words were transcribed, given the background noise. And that people were speaking from many different directions. It breaks down in two categories: 1) I am surprised that it does not notice the switch between obviously different speakers. 2) There were a number of proper names and obscure words where it makes amusing guesses. Example: "Bayesian" became "Beijing". I have no idea how that could be improved without knowing a lot more about the subject under discussion.

Four days ago I uploaded a file to Temi.com. While doing so I also chatted with a Temi representative online. This was a file Temi would do for free to entice me to use it on an ongoing basis. The file loaded and I waited. An hour in, I went back to chat and asked about my file. The rep and I confirmed my email address again. Five hours in, I went to chat and asked for my file. This time the rep said maybe we have the wrong email address for you. I confirmed the email address again. A day later, I asked where the transcript was sent and got no response. Now it is four days later and nothing. Transcription is time-sensitive for the most part. Temi doesn't answer the phone, it goes to voicemail. When you write Temi, the company says it will get back to you in several hours or a day or so. What? Honestly, I have no idea what this company thinks it is doing. I will try again tomorrow.

Unusable -- though, at times, hilarious. An interview, with me sitting next to the single subject in a quiet boardroom, no one else around and no background noise of any kind. She's well-spoken and the clarity of the recording is top-notch, recorded on a professional digital device with a great, balanced mic, and yet the transcript was a garbled mess of odd phrases and utter madness. As others have written, a waste of time. Two stars because at least they're trying. Looks like this tech has some ways to go, and in my opinion it should stay in [free] beta for a while yet.