Telapsychiatry Reviews | Read Customer Reviews of telapsychiatry.com

Telapsychiatry Reviews | Read Customer Reviews of telapsychiatry.com

Telapsychiatry reviews

45 approved reviews, newest moderated first

Valued C.
Posted Jul 15, 2024
I regret choosing Dr Adele
I regret choosing Dr Adele, a lot of what she did wasn’t good.
Response from Telapsychiatry· Jul 15, 2024
Sorry to hear this. Please give us a call at 888-903-5505 to discuss any concerns you might have.
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Valued C.
Posted Jul 8, 2024
Constant spam calls/texts.
Constant spam calls/texts.
Response from Telapsychiatry· Jul 8, 2024
We do our best to make sure that we contact patients who are seeking services via text message and email so that we can assure that our prospective patients get access to care as quickly as possible. We apologize if this was excessive for you (emails and text message).
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Valued C.
Posted Jul 7, 2024
A terrible experience
A terrible experience. I talked to a representative whom “helped” to schedule an appointment. I filled out a 20 page questionnaire but never received an appointment reminder. I then called and was informed my appointment was never scheduled. The lady did schedule another appointment for 830 the next morning,I filed out the 20 page questionnaire again to find out the doctor decided to cancel my appointment 20 min before the schedule time. I couldn’t get ahold of anyone and it was an over all terrible experience. Do not recommend.
Response from Telapsychiatry· Jul 7, 2024
Hi. We apologize for what happened with your situation. Pennsylvania is a new state that we are offering services in and unfortunately not all of our prescribers are able to provide controlled substances in this state. We are working to improve our process for this. We didn't want you to pay for a visit and not get the medication you needed, this was the reason for the cancellation. We apologize for this and we hope to improve this process in the future.
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Valued C.
Posted Jul 5, 2024
Take your time to be prepared prior to 1st. appt.
The intake interview took an extremely long time. I had spent first part of day filling out all the detailed questions on line and during the phone interview I was asked to repeat everything. (When you are in your mid 70's there is more to remember and report.) Then I agreed to the mental status exam. By that time I was pretty stressed and failed a few points. This made me feel more stressed and depressed. Note: I was in a rush because my previous provider was suddenly out of service and unable to renew some of my medications.
Response from Telapsychiatry· Jul 7, 2024
We understand that the intake paperwork can be overhwhelming at times, however we need this information so that we can ensure you receive the best care possible.
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Valued C.
Posted Jun 28, 2024
Great therapist
Mrs Cilione was wonderful
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Valued C.
Posted Jun 27, 2024
cool
very helpful and listened to my issues
Response from Telapsychiatry· Jun 27, 2024
Thanks for the kind review! We are glad you were happy with the care you received!
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Valued C.
Posted Jun 25, 2024
Unprofessional
Unprofessional behavior, poor communication skills, uncooperative, would not listen.
Response from Telapsychiatry· Jun 25, 2024
Hello can you give us a call at 888 903 5505 so we can discuss your concerns. Not all of our providers can prescribe controlled substances. We do have Dr. Bengi Melton in Texas who can see you if you are interested.
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Valued C.
Posted Jun 23, 2024
Never spoke to a human
Never spoke to a human. Got requests to provide my history and payments before I could talk to anyone to test fit. Find a psychiatrist is an interview not an Amazon order
Response from Telapsychiatry· Jun 24, 2024
Hi if you would like to give us as call at 888-903-5505, we can talk over the available doctors for you. 9 out of 10 patients who do visits with our psychiatrists are very happy as you can see from our reviews https://www.realpatientratings.com/Telapsychiatry-LLC . We don't offer free consulations but do take insurances so that we can provide accessible and cost effective care for our patients.
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