Taryn M.
Posted
Support was awesome
Support was awesome. Product is like a Zen or a Fresh but way cheaper and easier to use.
Average
43 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TeamSupport is customer support software built for B2B . Improve clarity with features like video and screen recording, collaborate with your team to resolve issues faster, and keep track of products and inventory all in one application. Native integrations with other business systems help simplify the process even more. Robust customer and contact database, in-depth reporting and dashboards, and fully customizable help desk to fit your business needs. Understand your customers better, keep track of all contacts and all interactions, and make your customers love you!
TeamSupport (teamsupport.com) has 43 customer reviews on Rated Honest, with an average rating of 3.8 out of 5.
Showing 15 reviews with 5 stars · Clear filters
Taryn M.
Posted
Support was awesome. Product is like a Zen or a Fresh but way cheaper and easier to use.
Tyler W.
Posted
Great product and even better support. Long time customer and the roadmap is awesome. Their AI is so strong.
Bruno C.
Posted
We are having a good experience with teamsupport, it changed our way of working with our customer.
Angela W.
Posted
Every time I have a question on a how to set up a process, I get a quick response and speak a very knowledgeable person!
Nicole W. J.
Posted
My experience with Team Support from beginning to end has been the most rewarding experience. I have never had a company that EXCEEDS expectations with every single communication. Their product is the best that is available at level at this time in the industry. We provide customer service and support for our customers, and I have had my support staff listen to Team Supports customer support staff in training as a base for our expectations from our employees. They listen to the needs of their customers and move their product forward with their customer's needs in mind. I love this product and their Staff and would recommend them to anyone looking for business to business customer support and ticketing program.
Rafik B.
Posted
We selected TeamSupport after deep search for a B2B support desk. The support we had from the free test to the implementation was excellent. The flexibility and fluidity was very important to us, as we didn't want that our support team take more time to create and close tickets than to resolve the issues.
Ryan B.
Posted
I was tasked with choosing and implementing a support product. After much consideration and a run with the trial for a while, I chose TeamSupport. We have been extremely happy with the results. They have setup a very user friendly interface with plenty of options to customize/optimize your portal. This product has done wonders in the tracking and accountability department. I highly recommend TeamSupport to anybody that asks.
Matthew S.
Posted
Our company has only been using for a short period but the transition from our previous system has been fairly smooth! Completely recommend to anyone looking for a support system