Average
78 reviews
TaxfyleHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Taxfyle is a cutting-edge online platform offering comprehensive Tax and Accounting services, expertly bridging the gap between customers and professional tax experts. Our services cater to a diverse clientele, including individuals and small businesses. Key offerings include personalized tax filing assistance, meticulous bookkeeping, in-depth tax consultations, and practical solutions for small business tax issues. Taxfyle also provides advanced services like API integration and domestic outsourcing, tailored for firms seeking streamlined financial operations.Security is a cornerstone of Taxfyle’s operations. We employ rigorous standards like SOC 2 compliance and AES-256 encryption, ensuring the highest level of data protection for our clients. The platform's user-friendly interface simplifies connecting with licensed accountants across the U.S., guaranteeing quality and reliability.From individual tax needs to complex corporate accounting demands, Taxfyle is dedicated to delivering professional, secure, and efficient services. Our commitment to excellence and client satisfaction positions us as a trustworthy and reliable partner in the accounting industry.
Taxfyle (taxfyle.com) has 78 customer reviews on Rated Honest, with an average rating of 3.4 out of 5.
78 approved reviews, newest moderated first
Valerie
Posted
Excellent service! My accountant was incredibly informative and delivered everything promptly. Another year of being very pleased with the experience!
Response from Taxfyle· May 14, 2025
We’re happy to hear your accountant delivered excellent service again! Thank you for continuing to choose Taxfyle — we’ll keep working to exceed expectations.
Kelsay
Posted
Taxfyle makes the process of getting someone to do my taxes easy. However, I do think the accountants take a lot of cases on and you have to pay attention that they get the details right.
Response from Taxfyle· May 9, 2025
We really appreciate your honest feedback and we’re sorry for the delays you experienced. We’ve requested more information so our team can reach out directly and keep improving our service. Thanks for choosing Taxfyle!
Philippe
Posted
11 Weeks ago, I started a Job with this organization I had previously used. I mentioned I was an expat, but it wasn't a complicated job. They charged and allocated me a "pro" (laugh), but there was no news for 8 weeks. After eight weeks, I got another pro for two days, and another one. Then, I received a message telling me I had to pay a significant additional amount. It is where I am now. I have requested a refund for non-delivery (cricket...)
Response from Taxfyle· May 9, 2025
We're truly sorry for the frustration you've had. This falls short of the experience we aim to provide. We’ve requested more details so we can follow up, understand what exactly went wrong, and make things right for you.
Laura M.
Posted
HORRIBLE. The tax preparer they assigned me told me I owed $34,000 in taxes last year. My entire income was around that amount for the year. This tax preparer a so called expert argued with me on chat for over an hour on a Saturday night stating I did owe this. The stress was unbearable. No one at Taxfyle available to help until the following Tuesday. When I cancelled their service, the firm stated I owed them for the job anyway. When a firm does not provide a competent service, how could you owe them? After hiring another competent accountant my taxes were $0 for the year. I am in process of going to small claims court against them.
Response from Taxfyle· May 9, 2025
We're truly sorry for your experience. This falls short of the experience we aim to provide. We’re committed to resolving this and improving your experience. Our Customer Support team will be in touch if they haven’t already resolved this.
Joe
Posted
This gotta be the worse customer service and the worse platform to file your taxes,I had an HORRIBLE experience and I won't suggest to my worst enemy.
Response from Taxfyle· May 9, 2025
We're truly sorry for the frustration you've had. We’ve requested more details so we can follow up, understand what went wrong, and make things right.
Fiorella C.
Posted
I had a great experience with Taxfyle. I used to rely on other platforms that didn’t make me feel secure. Here, I had complete transparency and the ability to ask my pro any questions. My pro was very communicative, friendly, and professional. I found the pricing to be quite fair. I’m ready to submit another job for my tax preparation this year.
Response from Taxfyle· May 14, 2025
Thank you for this thoughtful review! We’re glad you felt secure and supported throughout the process, and we appreciate your kind words about your Pro’s communication and professionalism. Looking forward to helping again this year!
Luis B.
Posted
I bought a 30min video call with a tax advisor. The call happened as scheduled. Also, the CPA was very professional, and answered all my questions. I had a great experience and the price was just right 👍
Response from Taxfyle· May 14, 2025
We’re glad your advisory call went well and that everything was clear and on time! Thanks for highlighting the value of the service — we appreciate your feedback!
Jeff H.
Posted
The experience was very hand-holding; I dont know the first thing about taxes, and Taxfyle identified forms that needed to be filed and information I had to provide due to me being an immigrant even before I was connected with a tax expert. After being connected and providing the needed information, my tax return was ready and filed within a day or so. Very quick turnaround and got a bigger refund than I thought I would! Definitely recommend.
Response from Taxfyle· May 14, 2025
It means a lot to have your continued trust year after year. Thank you for sharing your story — we’re especially proud to hear we could make tax season feel smooth and stress-free!
