Great
599 reviews
tastytradeHonesty, pricing, process and quality scores appear once 5 customers have rated them.
We believe in do-it-yourself investing. We think controlling your own money can be more rewarding than relying on money managers or robo-advisors who put your portfolio on autopilot.That’s why tastytrade gives you every edge possible with the technology, rates, and support that help you succeed more easily on your own. We’re as serious about your money as you are, and we work for you who are brave enough to take your finances into your own hands.
tastytrade (tastytrade.com) has 599 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
599 approved reviews, newest moderated first
Saufi I.
Posted
Customer service fast replying my email and really helpful...btw im from Malaysia..
Response from tastytrade· Jun 22, 2022
Thanks for the great review Saufi! We try our best to provide fast support :)
Rob B.
Posted
Quick and knowledgeable help it’s always easy to get support when you need it.
Response from tastytrade· Jun 17, 2022
Thanks for the 5 star review Rob!
Ramon
Posted
Tastyworks is an industry leader in so many ways. Their customer service is superior to any broker I have ever used. The platform is magnificent!
Response from tastytrade· Jun 17, 2022
Thanks for the great review Ramon! We appreciate the kind words :)
Martin O.
Posted
I was told that they were going to remove any margin given to avoid charges on a cash transaction by their customer service team. But this was not done and it this ended up costing me my account. Terrible customer service.. You did told me that you have amended my leverage/margin but you did not do it. Please avoid this platform. Too risky.
Response from tastytrade· Jun 15, 2022
Thanks for your review and sorry to hear about your experience. Please note that we only offer self-directed accounts, and we do not offer investment advice.
jkuei
Posted
Always received quick answer on my question regardless if it is business hours or not. The answers are always on the point and not the prepared canned answer. Very satisfied and keep it up!
Response from tastytrade· Jun 14, 2022
Thanks for the great review!
Bojan
Posted
Tastyworks is just amazing! Great customer service, constantly being ahead and informing about the risk and steps that could be taken in different situations providing links with information and videos. I am very happy and will do business with them for a long time. Great job!
Response from tastytrade· Jun 13, 2022
Thanks for the great review Bojan! Looking forward to continuing to earn your business with great technology and customer support!
customer
Posted
I was assigned 3 stocks and was in Marginal Call. Momo(Maneuel?) closed one for me and walked me through how to close the other two. He allowed me to get out from margin call and was able to start trading again. I have a better understanding on how to resolve in the future and even if I can't I feel that the fast email responses and phone calls will help me resolve the issues
Response from tastytrade· Jun 13, 2022
Thanks for the great review and glad to hear you had a good experience contacting our customer support!
J C.
Posted
Had received e-mail warnings to be sure to manage and to close my spread on this option's expiration Friday. I planned to monitor and close the position during the day. Then late in the afternoon I decided to make a phone call to Medicare to resolve a question, and was on call for an hour. Then checked my account and found that the Trade Team had already closed my position. I could not have done better, and could have done much worse. I give a big Thanks to the Team at TastyWorks for their excellent support.
Response from tastytrade· Jun 13, 2022
Thanks for the great review!
