Krystal L.
Posted
Fraud ALERT
I’ve ordered at least 20 items from other places and none of them had a problem being delivered. I believe this company is fraud the Customer service rep “Morgan” is very rude and unhelpful. All I want at this point is a refund and that is being denied. Hopefully I can help at least one person from making a mistake. Don’t order from here. I have to call my bank for a refund because they told me to wait for the delivery then send it back for a refund. How am I to do that when it seems to never be delivered!?
Response from Tapestrygalaxy· Apr 30, 2020
Hey Krystal! We are totally dedicated to customer satisfaction, but of course we do have a business to run at the same time. Due to COVID19, we are experiencing delays in shipment we cannot control.
