TalkiatryReviews of talkiatry.com

My insurance wouldnt cover it so I moved on to another company. It's signed me up for Psychiatry appointment which I have my own for 5 years & am not switching and now they're going to charge me $100 no show fee when I never went through anybody in their company. They are going off my assessment that you are made to do.

I felt respected and heard, with kindness and compassion. The knowledge of Dr S was impressive, and it was very comfortable talking with her for the intake.

My Psychiatrist is very easy to talk to and works with you to help solve your problem.

I just wish I could get an appointment sooner after my front one. Too long in between

Dr. Canterbury made me feel very comfortable from the start And that was my biggest worry. Being able to read the bio of the providers before making an appointment was really helpful and I feel I made an excellent decision.

They were charging me without charging my insurance. They had a credit card on file and would randomly charge me hundreds of dollars! They refused to refund the money and remove the card, EVEN THOUGH THEY HAD NOT CHARGED MY INSURANCE! I eventually had the insurance people conference call them and rip them a new one. She got them to refund the money and take my card off of the account. Their customer service is awful! What a scam!

I NEVER made an appointment I simply clicked on a link in a social media ad and started doing an assessment but when it came time to enter my credit card I STOPPED. They continued to send me reminders that I had an appointment. I called and cancelled and they assured me there would be no cancellation charge. They keep sending texts and email reminders about my bill.   This is supposed to be a medical related company and yet their AGGRESSIVE tactics should be looked into by some agency.

No matter how good the actual therapists and psychiatrists are, they frequently leave Talkiatry, the online teleplatform is really buggy and when it fails to work properly, the inept administration usually charges you for a missed appointment or a full appointment as if you actually had a session. There is no true "customer service". That department is outsourced to what must be an overseas contractor because when you can get through to a person, they have very thick accents, do not seem to understand the issues and promise to get back to you and never do so. But, mostly, you get a message telling you that the department is too backed up to take your call and it could be a lengthy time for them to get back to you. In the meantime, they continue to overbill you. If you actually get several sessions in a row without any technical glitches, you are lucky. They do not provide you with a regular bill and never send me anything to tell me that my two insurances were not adequate to cover my sessions. I canceled an appointment and received a bill for $200. Then the platform didn't work and I got another bill for $200. They overbill because you cannot reach customer service. When I finally canceled I send e-mail after e-mail to dispute my balance and kept getting responses that they were severely backed up and it would take time for them to get back to me. Never got a regular statement. NOT ONCE. After I finally canceled, I got a phone call from a collection agency stating I owed over $700, which I have refused to pay. If you didn't have anxiety prior to signing up for Talkiatry, you will after trying to deal with their faulty telehealth platform and horrible customer service. It really seems like they are using the platform as a money grab because I've never encountered a business that seems so unconcerned with how their administration treat their clients. I cannot recommend Talkiatry to anyone, sadly.