take5oilchange.comReviews of take5oilchange.com

This place is horrible at customer service, and their technicians have knowing damaged vehicles including my car. When I reached out, they refused to cover any repairs, even though they admit the last technician that worked on my car was terminated for poor workmanship. Unfortunately, I have to cover the cost of their incompetence. Broken Mounts on Splash/ and a stripped drain plug. Not to mention, no service sticker. I could go on. But in the meantime, I will save it until I cost this place enough customers.

Had my oil changed here on July 19th. The guy who did it stripped my drain plug and never said anything. I only found out when I took it back for another oil change. Called customer service the said 4-7 business days I’d get a call and a email. It’s been over two weeks with no call or email. Every time I call they escalate but it does nothing. If they don’t call me back soon I WILL stand outside their business and make sure that everyone knows they’ll screw up your car and do everything they can to ignore you. Fck these people

I brought my son's truck in for an oil change... Less than a 1000 miles later. Oil pressure light came on. There was smoke under the hood. I pulled all of her and there was Harley, any oil in the truck. It's a brand new 30. Some $1000 truck only had 8 miles on it. When I had the oil change done I put a quart of oil in it drove it right to take 5. I was told the oil filter filter wasn't tightened back on ... I are so recorded the conversation... Reluctantly, I pulled my truck back in. He looked at it for less than 10 minutes topped off the oil tightened oil filter back up. I filed acclaimed the corporate office. You can only speak to customer service and they send messages to over supposed to call you back first time. I call they told me they would call me back. And say it within seven business days, 8-9 phone calls later.I was still trying to get someone to call me back.I had a claim number but they wouldn't give me an insurance company's name gave me an 888 number.That's always busy... Finally, I made a claim with my insurance. They somehow got a hold of who they needed to speak to supposedly the guy manager that I met when I brought the car back in... He stated it attracted my truck out when I brought it back in... I asked my insurance adjuster for the documentation of such because I was only there for less than 10 minutes. The car was only in the shop. They don't have any documentation and did not provide any to my insurance company.Now I have to pay for dealer to check to see if there was any damage done to the truck, he states that it's gonna take an hour and a 1 at the very least. So I'm not understanding how in 10 minutes. My truck was checked out the US available for damage.... Still cannot get ahold of anybody at take 5 other than customer service. Who says a forward? The message? Also has told by my insurance company.I have to cover it if there's no damage. I will be calling the better business bureau and an attorney...

Pricing for service was not clear at all. Sticker on service cabinet says one price and when finishing the service the bill was presented at almost $40 higher. Beware. I will not be going back.

1st time customer and never again your company hired a 3rd party claims company which they are not helpful very non responsive yells at customers and customers body shop to fix claim and only gave a 3rd of the estimate for repair and I never got a call back for a rental car or depreciation value check they went unresponsive…… for the 3rd of the estimate for a check for repairs Chase from fleet response said that the autobody shop was wrong and doesn’t know what they are doing mind you they’ve been in business for 48 yrs they still write hand written estimates and they were not happy it wasn’t don’t through a computer they called per shop screaming telling them they were wrong and they were not going to use that estimate so I went and looked at there reviews and seen the reviews on fleet and they weren’t good so I accepted the check and took my loss and came outve pocket for the remainder of the balance happened 11/6/25 didn’t receive check till 12/31/25 really 2 mths to handle this I left messages for 3 different people one being a manager and never a call back till I accepted the check through email then I got a call imagine how that worked after I accepted I get a call …I am a pillar to the community and I have been telling everyone on how bad of a experience and a scam that take 5 and there 3rd party claim dept fleet response is … I do see est of 4-6 thousand people a month also when accident happened never anything else form take 5 no coupons didn’t comp my oil change that I did nothing took them 2 weeks to file my claim then got the run around with fleet so please and I’m asking you please don’t go to take 5 save your time and money don’t go here

DO NOT GO HERE – CAUSED $2,500 IN DAMAGE I took my car to Take 5 Oil Change on November 25th, and within two miles of leaving, my car started leaking oil and radiator fluid. This visit caused approximately $2,500 in damage, completely ruined our Thanksgiving, and left oil all over my garage floor. This wasn’t a minor mistake — this was gross negligence. Something was clearly not tightened or reassembled correctly, and the employees had absolutely no idea what they were doing. The level of training (or lack of it) was alarming. I immediately contacted the location and spoke with the so-called manager, Kevin, who told me a claim had been filed and that I would hear back in 3–5 business days. It is now January 5th, well over a month later, and I have heard NOTHING. No follow-up. No accountability. No resolution. This company has shown zero urgency or responsibility for the damage they caused. If you value your vehicle, your time, or your money, stay far away from Take 5. A quick oil change is not worth thousands of dollars in repairs and weeks of being ignored. I will never return and will make sure others know exactly what happened.

Never again! The Take 5 off Palm coast parkway is horrible. they call it a 10 minute oil change but I waited an hour just to get into a bay and wait some more. Manager Matt is a BULLY with no respect for customers. Gaslites customers instead of acknowledging they did not provide the "quick service" advertised. They also had the audacity to let cars which I'm guessing are friends or family cut in front of others (they did it to the woman in front of me and then tried to let a guy in a auto service truck cut in front of me but I stopped them). $105 for the mid level oil change is way too overpriced especially for the horrible service, bully employees and trapping customers in a line they have no way to get out of so they are forced to wait an hour or more. Seriously you can get better service at Walmart and at least shop while you wait. Do yourself a favor and go elsewhere or call a mobile mechanic cause they cost about the same and you won't have the long wait sitting in your car and the men trying to gaslight and bully you. I'm not even sure if they truly changed my oil given the childish way they responded to me and the bullying nature of the so called manager. I just hope now that they didn't do something to ruin my car after reading the feedback of what they have done to other peoples cars. They also demand your phone number and full name for their "records" even though they scanned my VIN and refused me service if I wouldn't provide it. Why do they need my personal info for a simple oil change??? yeah so they can harasss you to come back and sell your information is my guess but to refuse service is just over the top bullying on a corporate scale. The fact that this company purposely set all their locations up to trap customers and force them to wait....well that should be illegal and I hope someone decides to bring a class action law suit for it one day. Mind blowing what companies are allowed to get away with these days!!! WTH????

We went to take 5 in Valparaiso Indiana for an oil change. They brought us in after 20 minutes, no big deal. Once inside we sat in our truck for an hour and 20 minutes before they spoke to us or started our oil change. We will never return again!