Excellent
785 reviews
Swirl Wine ShopHonesty, pricing, process and quality scores appear once 5 customers have rated them.
At Swirl, wine is more than a drink, it's a ritual. Swirl is your one stop destination, where you can find premium wines to enhance everyday moments, at reasonable prices. Our goal is to provide you with premium wine that fits your lifestyle. Whether you prefer a bold red, a crisp white, or a sweet rosé, our selection has something for all tastes. Great for gifting as well!We offer a wide selection of curated bundles at varying price points and bottle counts. We also offer the option to choose your own wines. With dry and sweet wines available, the options are endless, and never any commitment.
Swirl Wine Shop (swirlwineshop.com) has 785 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 23 reviews with 2 stars · Clear filters
Karim I.
Posted
the wines were not what I was expecting. Light and very ordinary.
Response from Swirl Wine Shop· Oct 21, 2026
Sorry to hear you didn't like the wines! Please contact us at [email protected] and we're happy to work with you on this.
Joanne C.
Posted
Delivered to a drop off not home. I called for days finally went on for 2+ weeks. received it after 3+ weeks. i keep getting messages to go pick it up at the drop off! Even Now!
Response from Swirl Wine Shop· Sep 10, 2026
Hi Joanne, we are sorry to hear your had trouble receiving your order. Definitely not the experience we'd like you to have. We will have our team reach out to help resolve this ASAP.
Lauren
Posted
I received a rosé that was excellent, but then one bottle of red tasted like vinegar and was undrinkable, and then another gave me a terrible hangover (this is unusual for me).
Response from Swirl Wine Shop· Apr 20, 2026
Hi Lauren, we are glad to hear you enjoyed the rosé, but are very sorry to hear you did not love a few others. We do offer a 100% satisfaction guarantee if you can reach out to us and let us know which bottles were not suited to your palate.
Robert G.
Posted
I evidently miss understood the $50 gift offer from planet fitness and your web site. You wanted me to spend time to take snapshots of their offer and your website. Because of the time it takes to do that, my age, and dislike / poor understanding of all things technical I'm not going to take those screen shots. Thank you for understanding my miss understanding.
Response from Swirl Wine Shop· Mar 11, 2026
Hi Robert! We apologize for any misunderstanding of the offer. If you'd like to speak with someone, please feel free to give us a call at 707-492-5243.
Edgar T.
Posted
Shipment requires signature from me or someone 21 years or older and I work everyday so has to re route it to FedEx holding center
Response from Swirl Wine Shop· Mar 5, 2026
Hi Edgar, thank you for your feedback. Unfortunately, we are required by law to collect a signature for alcohol deliveries. We hope you enjoy the wines!!
Jean M.
Posted
Tried 3 of the wines. Not impressed.
Response from Swirl Wine Shop· Mar 6, 2026
Hi Jean! We are so sorry to hear you did not love a few of the wines. We do have a 100% satisfaction guarantee if you can reach out and let us know which wines you did not love so we can add a credit to your account!
Rebeca W.
Posted
Overall you did good, even corrected my address as it was entered incorrectly. But I never got my wine, because the redirecting fed ex came on days and times no one was home to sign for the wine. I tried to get a hold of fed ex several times but I could not sign in. I even tried resetting my oassword. Also the last door tag when enterd just says invalid or attempted but no directions on how i xan get my package. After several attempts i gave up due to the time it was taking and getting no were. So I never got to enjoy the product and disappointed but I work full time and have children and this just became a pain to try to figure out. But thank u for the service u gave on your part. But I will not try to use this again.
Response from Swirl Wine Shop· Mar 2, 2026
Hi Rebeca, we are so sorry to hear this! I've just asked someone to reach out to you to get a reshipment on it's way to you ASAP. We know it can be difficult and dealing with FedEx can be a hassle, which is why we are more than happy to manage this for our customers. Please keep a lookout for an email from us shortly!
Lacrice S.
Posted
I should be given the option to purchase however many wine bottles i would like , But at check out it makes you purchase 6.
Response from Swirl Wine Shop· Mar 2, 2026
Hi Lacrice, thank you for your feedback. After our initial first-time orders, we do have a 6-bottle minimum.
