Swimsuits For AllReviews of swimsuitsforall.com

By far and away almost the worst customer service I've seen. Took about 6 weeks to receive an order. Called customer service and they were downright rude. Returned the order 2 weeks ago (they show the tracking but say it takes 2-3 weeks to get to their warehouse). All I want is my refund. Never again!

I ordered a swimsuit and 3 cover-ups on May 30th it is June 11th and the scenario mirrors every comment below. No updates, no items, customer service knows nothing. I am going to Miami NEXT weekend without my items. The shipping charges are exorbitant $16.99?!!! Oh but get THIS...they also sell through Walmart AND Amazon. I ordered another bathing suit on June 7fh out of desperation from Walmart but sold by the main company Full Beauty but a Swimsuits For All item. It shipped the NEXT day and is expected shortly. I have been buying bathing suits for years from them. Probably since 2008 and they were based in NJ then it took literally 2-3 days with low shipping now it takes months. Prices fluctuate daily and the coupon codes are a joke. The bathing suits are nice but this crap has inspired me to lose weight. I'm not going through this another summer! I want a refund for EVERYTHING and a voucher for my trouble. This is insane!

I purchased a swimsuit from this company end it lasted less than eight weeks. The material faded and became very thin. When I called the company they said it’s not their problem. But I really think it is and I won’t buy from them again.

If I could give this company negative stars I would. Shipping time is horrible, have an order pending and called to cancel it, she said because its pending it means the warehouse has pulled the order. I replied that the order was pulled May 29th how long does it take to place in a box and ship? The customer service rep seemed disinterested in my issue and spoke in a robotic voice as if she gets these calls all day which after reviews I believe, In the past I have ordered from them but now the service is subpar at best so they lost another customer. Swimoutlet dot.com is a better option and same suits .Anyway since I placed order through PayPal I am disputing that charge and getting the money out of the pending column.

I had purchased a few bathing suits from this company two years ago and, although I ended up returning them due to fit, the experience was fine. So I had no hesitation a month ago in ordering several hundred dollars worth of swimsuits to try on at home with the intention of returning the ones I didn’t like. I needed them for a beach trip, and although I ordered three weeks ahead, they still hadn’t shipped by a few days before the trip. When I called to inquire, I was told by a disinterested customer service rep that they were overwhelmed by orders and due to that and Covid, she had no idea when my order would ship. Well, the beach trip came and went. I called again a week afterward to check on shipping and perhaps cancel the order. This rep was even less helpful than the first. She also had no idea when the order would ship (it had been almost a month since I placed it), and when I asked to cancel it, she told me that was impossible since it was “in process.” I replied that according to its status on their website, it had been “in process” now for about three weeks and asked why there seemed to be no progress on it. She just repeated that it was in process and that she couldn’t cancel it. A month in, I have no idea when my order will arrive, I no longer really need it anyway since the trip is over, and, based on the bad reviews I’ve now read (and should’ve read before I purchased), I worry that I won’t be able to return it for a refund and will be out several hundred dollars. I don’t know whether this company changed hands and that’s why it’s so awful now, but beware. Don’t buy from them.

I have ordered from Swimsuits for All several times and was pleased. I have recommended them to family and friends as well. This time is different. I ordered on 5/12/2021 and paid $27 in shipping and handling. I have emailed a number of times and continue to receive scripted replies from what are likely bots. As many have stated, you can’t cancel the order either. One customer service “agent” informed me that I am not even guaranteed the items I’ve ordered. They could go on back order and my money be held indefinitely. It feels like I’ve been robbed. I’ve contacted a local ABC news station and consumer affairs. I think everyone should do the same. Delays in shipping are understandable, but this seems more like a bait and switch.

20 days from order to receipt, citing "COVID complications" even though we are 17 months into the pandemic. I tried to cancel my order after 14 days -- before it shipped out -- and was told I couldn't cancel it. This was one of the worst online shopping experiences I have ever had.

I just needed the correct size swimsuit top. I placed an order in April but received the wrong size swimsuit top (Gabi Fresh leopard) in the mail in May. The size mailed to me was not the size I ordered. I have been trying to troubleshoot with customer service over the phone for the past couple of weeks without success. I spoke to a male resolution specialist manager on Friday evening May 7th.The plan was to reimburse the swimsuit top to a gift card when the item arrives. Then charge the swimsuit top to the giftcard and mail the correct size that I originally ordered. I mailed the swimsuit top back. I am still waiting on the correct size top. I am constantly being told different things by different customer service reps, resolution specialist and resolution specialist managers. I am told, we have received the return...we have not received the return. Then I am told we will send an electronic giftcard tomorrow (Tuesday)...then I am told you have to wait 2 to 5 more days for your gift card. Then I am told you have to purchase another top... and then we will reimburse after. Then I am told you will receive expedited shipping....then you have to pay for your shipping. So, from day to day as I attempted to check on the status of my return I got a different response depending on who I spoke to. Time matters in this situation. I am still trying to get what I originally ordered in April. The only thing I need is 1. my correct swimsuit top to be mailed to me by June 1st Order #: 40022811809 Gabi Fresh Leopard Top size 24 E/F My concerns as a consumer are: 1. I received the order late 2. I received a different size from what I ordered 3. I have returned the item as requested but I cannot seem to get my correct item sent to me by 6/1 4. The customer service team is not documenting according to the calls I place 5. The customer service team is not on the same page with steps to processing returns 6. no one is really acknowledging how unacceptable this entire experience has been 7. The order was placed 4/12/21. The refund giftcard was received 5/28. I am still waiting on the replacement order to be delivered even though I ordered it over the phone 5/28. When I did not receive a confirmation email, customer service online confirmed 5/29 that my order had not been placed.