Average
100 reviews
Swaveo JewelryHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Swaveo Jewelry is a premium jewelry brand specializing in promise rings, personalized necklaces, and romantic gift sets. Crafted with high-quality materials like 925 sterling silver and gold vermeil, our pieces are designed to celebrate love, commitment, and meaningful milestones. We’re known for our signature preserved rose boxes and elegant promise rings that create unforgettable gifting moments. With thousands of gifts delivered, Swaveo combines craftsmanship, thoughtful design, and reliable service to help you give a gift that truly means something.
Swaveo Jewelry (swaveo.com) has 100 customer reviews on Rated Honest, with an average rating of 3.3 out of 5.
100 approved reviews, newest moderated first
Mike
Posted
Very good quality product I love it ❤️❤️❤️❤️❤️❤️
Response from Swaveo Jewelry· Mar 2, 2026
Thank you so much for the love ❤️ We’re really glad you’re happy with the quality. Your support truly means a lot to us, and we’re so grateful you chose Swaveo.
Beata G.
Posted
Witam nie mam mojego zamówienie mimo że pisało ze do Walentynek dojdzie. najgorsza firma ciągle jest napisane ze jest w drodze...co to ma znaczyć ? Mój nr to 4PX3002473532153CN PROSZE NAPISAC KIEDY BĘDZIE PACZKA U MNIE. Zamówiła 31 stycznia.
Response from Swaveo Jewelry· Mar 2, 2026
We understand your frustration regarding the delivery time, especially with it being for Valentine’s Day. According to the tracking information, the package has now been successfully delivered. International shipments can occasionally experience delays that are outside of our control once they are with the carrier, but we’re glad to see it has safely arrived. If there are any issues with the item itself, please contact our support team directly and we’ll be happy to assist you further.
Wendy
Posted
Ordered the bracelet on 31 January in time for valentine's day but it still hasn't arrived and it's now the 16 February. I have emailed three times and had no response at all. I have tried to track the order but the link to track is broken and the webpage says it's is not found with a 404 error. I typed the tracking number into the royal mail website and it says there is no tracking information available as it cannot locate the package. No one returns your emails, no one responds on the webchat function. I don't seem to be able to get my money... Save yourself the bother, the money and the time and don't order from here!!
Response from Swaveo Jewelry· Feb 16, 2026
We’re very sorry to read this, but we’re unable to locate any order or email under the name provided. We also haven’t received any messages matching this situation. We take issues like this very seriously and always respond to customer inquiries. If this review is related to a real order, please contact our support team with your order number so we can investigate and assist you right away. We’re always here to help and want to make sure every customer is taken care of.
Mariyam
Posted
Perfect gift for yourself or for dear one. The ring is soo shiny and well-polished, exactly what is shown over the website. The customer care team was very responsive upon asking as query. Amazing experience.
Response from Swaveo Jewelry· Feb 16, 2026
Thank you so much for your kind review! We’re really glad to hear the ring matched what you saw online and that you had a great experience with our customer care team. It means a lot to us that you’d consider it a perfect gift. We truly appreciate your support!
Wil
Posted
I am really happy with purchase. She loved the chain.
Response from Swaveo Jewelry· Feb 16, 2026
Thank you so much for sharing this, we’re really glad to hear she loved the chain. It means a lot to us to be part of such a special gift, and we truly appreciate your support of Swaveo.
Bruce T.
Posted
I ordered their rose bouquet for valentines thinking that it would be prepared already and paying for the bouquet which was $362AUD which is quite an expensive price for a bouquet if you must say. When I received the package I assumed that it was already handcrafted and ready to go but as soon as I opened the box, it was not prepared and ready. It came out with all the roses unfinished. I’m really disappointed that there was no disclaimer saying that the roses would not be prepared or anything. I’m truly disappointed in this company, do yourself a favour and not buy from here!
Response from Swaveo Jewelry· Feb 16, 2026
Thank you for your feedback, and we’re truly sorry to hear about your disappointment. That’s definitely not the experience we want for our customers, especially for such an important occasion like Valentine’s Day. Our rose bouquet kits are designed to be assembled as part of the experience, and we understand how frustrating it must have been if that wasn’t clear before you ordered. Your feedback is very important to us, and we’ll be reviewing our product pages to make sure the details are communicated more clearly so future customers know exactly what to expect. We appreciate you bringing this to our attention, and we’re sorry again that the experience didn’t meet your expectations. If there’s anything further we can do to help, please don’t hesitate to reach out to our support team.
Jonathan S.
Posted
Paid £50 for a “premium 18k gold necklace” the necklace received was nothing more than a plastic necklace that look cheap. The product is not as described on the website so please be warned as stay away from this seller. The engraving was terrible which could only be seen with a microscope! Despite several emails complaining, there only resolution was to send another cheap horrible necklace which has been sat in a drawer gathering dust. Swaveo will refuse to accept a return and refund which is extremely disappointing as I spent a good amount of money on a product that is advertised as luxurious but is the complete opposite. Stay away from this selling and save your money!!!!
Response from Swaveo Jewelry· Feb 16, 2026
We’re really sorry to hear about your experience and appreciate you taking the time to share this feedback. This is not the impression or level of quality we aim to deliver, especially when a product is meant to feel meaningful and special. Our necklaces are made with high quality material and it’s disappointing to hear that the piece didn’t meet your expectations. We also regret that the replacement we sent didn’t resolve the issue for you, that’s never the outcome we want. Your feedback is important, and we’ll be reviewing both the product details and engraving quality to ensure everything is clearly communicated and meets the standard customers expect. If you’re open to it, we’d really like another opportunity to make this right, please reach out to our support team so we can look into your order personally and see what else we can do to help.
K F.
Posted
Arrived on time and good quality, would buy from this site again 👍 I ordered the rose box and it is such a beautiful piece and is perfect for a gift for Valentine’s Day or an Anniversary gift. Would definitely buy from here again in the future
Response from Swaveo Jewelry· Feb 16, 2026
Thank you so much for the kind words! We’re really glad to hear your order arrived on time and that you were happy with the quality. It means a lot to us that you’d choose Swaveo again, and we’re honored the rose box could be part of such a special gift. We truly appreciate your support!
