swashaa.comReviews of swashaa.com

Earring back screw is stuck.not opening at all for 1 earing.. So can't use it.....waste buying online...no idea y don't they manufacture it properly...why can't they check each product...how can I replace and make it right

Avoid Swashaa. Ordered 2 months ago, product never arrived. Their listed phone number is fake, email only. After a month of stalling, they promised an RTO and refund. 10 days later, they backtracked, claiming the RTO wasn't even initiated. They constantly change their story to avoid paying me back. After a long struggle, filing a complaint and escalating a dispute with my bank, I have finally received my refund. While the issue is now resolved, it should not have taken this much effort and multiple formal escalations just to get my money back. Proceed with extreme caution Save yourself the stress and do not trust this company.

This is a pathetic website. They emailed that product has been delivered but it hasn’t arrived. They are scammers. Don’t order from them.

They don’t deserve a single star. Plz don’t purchase from there company, they are totally involved in an online scam business with their delivery partners. There customers data is leaked and you are just being told to paid extra money to get your product delivered. I have been scammed and lost 1000 rs and still got calls saying that they will return the money through RTGS but in name of that they will ask to pay Tens of thousands of rupees that is sent in form of refund code and deposit code. They are total thieves please don’t buy from them

Absolutely pathetic service! It’s been more than 25 days since I ordered my jewellery and still there is no delivery update. Customer care is completely useless — no proper response, no accountability, and no support at all. The delivery partner is equally irresponsible and unprofessional. This is honestly the worst shopping experience I’ve ever had. If you cannot manage orders and deliveries properly, then stop taking customers’ money. False promises, endless delays, and zero concern for customers. Never seen such terrible service in my life. Highly disappointed and frustrated. I will never order again and would never recommend this to anyone. Order ID : SWASHAA ALERT: Your order #1071290 is prepaid. No extra payment. Report fraud: 1930. Track order:

“Worst shopping experience ever 😡👎 I requested an exchange because of a size issue, but it’s been nearly one month and there is still no proper response from the team. No pickup, no exchange, nothing. Now even my product is missing and I still haven’t received it back 🤦‍♂️📦 Customer support is completely useless and irresponsible. They only care until you make the payment 💸 After that, no one responds properly. Totally disappointed 😤 Don’t buy any materials from this app or website if you don’t want to waste your money and time 🚫🛒”

I placed a prepaid order with Swashaa and shortly after started receiving scam calls asking me to make the payment again through a UPI QR code, claiming the original payment was stuck. The bigger issue was that when the order finally arrived, it was incomplete. I had ordered 2 bracelets but received only 1. Customer support mostly kept repeating that the order was “delivered successfully” instead of properly resolving the missing item issue. After checking reviews here, I realized I’m not the only one facing this. There are multiple customers reporting similar experiences involving scam calls, incomplete orders, and poor customer support. Based on my experience, I would strongly advise customers to avoid buying from them. SCAMMERS

Great product quality and exactly as expected. The customer service team was also very helpful and responsive. Overall, a smooth and satisfying experience.