Excellent
220 reviews
Swain DestinationsHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Master Designers of Luxury Travel for over 35 YearsSwain Destinations is the respected leader in customized luxury vacations. Our culture of integrity, value, and personal service has earned us the reputation of the "Luxury Traveler's Choice."Nothing we do is cookie-cutter. We have access to places and excursions that can only come with time, relationships, and experience. Whether you desire private touring, reclusive accommodation or a fully-guided holiday, allow one of our knowledgeable and dedicated experts to assist you in creating your most memorable "Luxury with Heart" vacation.
Swain Destinations (swaindestinations.com) has 220 customer reviews on Rated Honest, with an average rating of 4.9 out of 5.
220 approved reviews, newest moderated first
CLIENT
Posted
Swain is excellent and my experiences for clients and for myself have been every bit as good as I could want.
Response from Swain Destinations· Feb 7, 2020
Thank you for sharing your positive experiences in working with Swain Destinations and we look forward to continuing our partnership. Kind Regards, Anne Pace Customer Success Manager
Toni P.
Posted
I couldn't be happier with the service I received from Swain!! They were on top of every component of the booking. Including informing me of the fires that were taking place in Australia at the time of travel. I will definitely be using them again!!
Response from Swain Destinations· Feb 5, 2020
Dear Toni, Thank you! We look forward to working with you again and we are pleased that you were so happy with our service. Kind Regards, Anne Pace Customer Success Manager
Anne H.
Posted
Excellent planning and communication
Response from Swain Destinations· Feb 5, 2020
Dear Anne, Thank you for sharing your feedback. Good communication and excellent planning are two key components of a successful customized itinerary and I am happy to know we provided this for you. Kind Regards, Anne Pace Customer Success Manager
Dianne Newcomer, Monroe Travel S.
Posted
Connie was efficient and never complained about changes my clients made because of the fires. Received 3 texts from my clients telling me how much they were loving their trip in Australia/New Zealand and that everything was working just like we had planned, which is always great to hear!
Response from Swain Destinations· Feb 3, 2020
Dear Dianne, It is always great to hear, that everything is working just as you had planned. It was so nice that your clients kept in touch with you, to let you know how much they were enjoying their time in Australia and New Zealand. Thank you! Kind Regards, Anne Pace Customer Success Manager
Carole
Posted
Smruti is a delight to work with and she put together a wonderful trip for my clients, Eli and Randi Kramer. Can't wait to hear their comments when they return from their trip.
Response from Swain Destinations· Feb 3, 2020
Dear Carole, We are so pleased to have been able to help you in putting together a wonderful trip for your clients. Thank you for your comments. Kind Regards, Anne Pace Customer Success Manager
Ruth M.
Posted
The people I have worked with at Swain are knowledgeable and professional. It is a pleasure to work with this company. I have been in the business for over 50 years and I give them 5 Stars.
Response from Swain Destinations· Jan 27, 2020
Dear Ruth, We appreciate your 5 Star Review and are so pleased that you have enjoyed working with our company and our knowledgeable and professional consultants. Kind Regards, Anne Pace Customer Success Manager
Nancy M.
Posted
I have been very happy working with Darren for Australia and New Zealand and the infamous Donna Blumeris for Africa.
Response from Swain Destinations· Jan 21, 2020
Hello Nancy, Thank you for your support and we are pleased that you have enjoyed working with our team of destination specialists to create outstanding travel experiences for your clients. Kind Regards, Anne Pace Customer Success Manager
Shawna G.
Posted
We had a spectacular time!! Izzy planned a perfect vacation for our family!!
Response from Swain Destinations· Jan 21, 2020
Dear Shawna, It is wonderful to know that we helped plan a perfect vacation for your family and that you had a spectacular time. Thank you for sharing this with us and welcome home! Kind Regards, Anne Pace Customer Success Manager
