SVAKOM UNITED STATES INC.Reviews of svakom.net

Very helpful and responsive!

Update 4/28/23: Svakom proved that phenomenal customer service does exist! They heard my concerns and addressed my issues with a malfunctioning product even though the product was a gift so I didn’t have proof of purchase other than the item itself. Products and a company that make people happy. What could be better?? Thank you. Product was a gift. When it malfunctioned the company insisted on proof of purchase for warranty claim. Being a gift, I did not have one. So warranty appears to be a hassle. No I did not keep the product box after 1 year.I asked several times if they sell replacement parts and was always replied to that I needed to submit a warranty claim with proof of purchase which I mentioned, I do not have- it was a gift. They offered me a $20 goft card which was a very nice consolation prize- but I like products that last more than 1 year. So- not sure I will be buying from this company again. Will be willing to revise my review if the company steps up and does the right thing. It costs a company so little to keep their customers- customer service goes a long way.

The product arrived on schedule and without damage.

Fast to respond, nice client service, good products, worldwide delivery

Very quick service and simple to navigate website.

I’ve been trying to have a squirting orgasm for years now. I’ve tried several different types of toys with no luck. This thang did the trick! I finally left a lovely wet spot on the towel! Great product!

I purchased two items from Svakom, including a particular item that was advertised as being in stock. Regrettably, I was informed by the team the following day that the item was actually out of stock. Despite this setback, I was impressed by the team's exceptional customer service, as they chose to delay the order to ensure that the correct item could be substituted before shipping. This gave me the opportunity to search for a suitable replacement, although I was unable to find one. The team then provided me with an alternative item to try, which was a pleasant surprise, and refunded me the item that I wanted. These small interactions will make me a satisfied customer for life and return. As I am exploring new toys I hope to eventually graduate into new ones and keep using svakom. Thank you

Charger worked great Thank you