SVAKOM UNITED STATES INC.Reviews of svakom.net

Very pleased with the customer service! They were friendly, helpful, and came through with the warranty. Everything was handled quickly and easily. Great experience overall!

Service was excellent, however, local shipping company (Cheetah) don't have widely spreaded distribution point and I had to travel quite far to collect the package p

Great customer service and product

Super helpful, even though i had issues with the shipping they still tried soo much to help. Got my product at the end!

Amazing products, amazing customer service. They took great care of my lost package and were so incredibly kind and helpful. The products are very good quality, I am extremely satisfied, thank you!!

I purchased a Mini Emma about a year ago, and went back this year to get another because I loved it so much. It has great battery life, a good power output, and I love that it uses a type-c charger. When I received a defective product the second time around, I reached out to SVAKOM, they were very quick to respond and made the process very straight forward. I received my replacement in less than a week, and it works just as great as the first! The customer service is great, and the products are even better. :)

Excellent customer service. Very reasonable and helpful when I asked questions and needed to have an item replaced. Definitely recommend SVAKOM, as their products are the best on the market.

I had a really positive experience with Svakom's customer service. My Erica stopped powering on after light use, and once I sent a quick video showing the issue, Emily from support handled everything smoothly. She offered to upgrade me to the newer Erica Plus at no extra cost, no need to even return the broken unit, and got me a tracking number within a day. Fast, friendly, and accommodating throughout. Would recommend.