wnerk O.
Posted
Arrived on time..no issues..THANK YOU
Arrived on time..no issues..THANK YOU

Excellent
129 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Surprise Castle is an independent online retailer for collectors and people who still buy the real thing. The catalog includes over a million products: 4K UHD steelbooks, Blu-rays, DVDs, vinyl records, CDs, plus Funko Pops, coloring books, video games, books, toys, and collectibles.We stock the formats, editions, and titles that mainstream retailers often skip: rare steelbooks, complete-series sets, vinyl from independent labels, niche imports, out-of-print collectibles.Whether you're hunting a specific 4K release, looking for a gift for a Funko collector, or rebuilding your DVD library, we ship fast across the US, free on orders over $75.
Surprise Castle (surprisecastle.com) has 129 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
129 approved reviews, newest moderated first
wnerk O.
Posted
Arrived on time..no issues..THANK YOU
Lisa C.
Posted
I received my order in a timely manner, the packaging was delivered in a professional manner and my product was in excellent condition.
Brody R.
Posted
Disk didnt have audio after track 5. I tested in both my car and home cd player
Response from Surprise Castle· Jun 30, 2026
Hi Brody, Thank you for your review, and we’re really sorry to hear about the issue with the CD. We want to make sure this is resolved for you. It sounds like the disc may be defective, and we’ve reached out to you by email so we can help. We’d be happy to send a free replacement or issue a full refund, whichever you prefer. We apologize for the inconvenience and appreciate you letting us know. Thank you,
Tammy S.
Posted
I received Season 15 NCIS DVD before expected date and I also ordered Season 16 from DVD Shop and received it from Surprise Castle and very satisfied with both DVD's
Hvr
Posted
Fast shipping and good price
Dave C.
Posted
Package received safely, nicely packed. A++ seller.
MAYBELLINEQUEENonYt
Posted
My grandchild really enjoys the book I got.
Las
Posted
It came within a reasonable time(a week). Good condition. Price is good. My only complaint that I have is, I wish and was hoping it would came seal. Otherwise I would of given it a 5 star rating.